Error Mac Big Sur

Discuss the jamovi platform, possible improvements, etc.
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Marcell1127
Posts: 1
Joined: Wed Nov 18, 2020 4:35 pm

Error Mac Big Sur

Post by Marcell1127 »

Hello!

Since I've updated my Macbook's operation system to Big Sur, Jamovi is not opening at all.
I get this error message all the time:

Unfortunately, the jamovi server could not be started, and jamovi must now close. We regret the inconvenience.
Please report your experiences to the jamovi team.

I hope that someone can help me with this.

Thank you!
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jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Error Mac Big Sur

Post by jonathon »

hi marcell,

we're not aware of any issues with jamovi on big sur (i use big sur myself). could you try running jamovi at the terminal, and see if any additional information is output?

open a terminal, and run the command:

/Applications/jamovi.app/Contents/MacOS/jamovi

with thanks

jonathon
scro1461
Posts: 17
Joined: Thu Nov 26, 2020 12:23 pm

Re: Error Mac Big Sur

Post by scro1461 »

Am using Big Sur and Jamovi works fine.
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jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Error Mac Big Sur

Post by jonathon »

we've had one report that jamovi stopped working when they updated to big sur, but simply downloading and reinstalling jamovi made it work again. it's unclear how many people are affected by this macOS bug.

cheers

jonathon
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