Downloading problem

Discuss the jamovi platform, possible improvements, etc.
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Lingwei
Posts: 3
Joined: Tue Aug 31, 2021 3:23 am

Downloading problem

Post by Lingwei »

Hi. I have downloaded the jamovi with 1.6.23 and 2.0 versions in my laptop (Windows 10) and both of them showed me Unable to open. I was wondering if you could help me.
Thanks
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jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Downloading problem

Post by jonathon »

we've not seen this error before lingwei,

you might have to use the cloud version instead:

https://cloud.jamovi.org

cheers

jonathon
Lingwei
Posts: 3
Joined: Tue Aug 31, 2021 3:23 am

Re: Downloading problem

Post by Lingwei »

Thanks. I am using the Cloud version now but I still couldn't download it, which is not a bid deal. However, there is another issue.
It says that couldn't find the service system and IP link as well. Could you please help me out?
Thanks
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reason180
Posts: 274
Joined: Mon Jul 24, 2017 4:56 pm

Re: Downloading problem

Post by reason180 »

So you you have system-level permissions to install software onto your computer, downloaded the installer, and then attempted to install it?
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