unable to access library

General help and assistance with jamovi. Bug reports can be made at our issues page: https://github.com/jamovi/jamovi/issues . (If you're unsure feel free to discuss it here)
abcds
Posts: 1
Joined: Fri Feb 18, 2022 11:29 am

Re: unable to access library

Post by abcds »

It happened again, I can't access the jamovi library, could you please fix it?

Thank you beforehand!
codea1991
Posts: 1
Joined: Fri Feb 18, 2022 7:43 pm

Re: unable to access library

Post by codea1991 »

I am also having issues accessing with the download of the latest editions (both solid and the newest) on a Windows 10 pc. A friend is having the same issue. Thanks very much!!
jenskaem
Posts: 3
Joined: Mon May 16, 2022 9:21 am

Re: unable to access library

Post by jenskaem »

unfortunately the same error came up again. I can't access the module library..
I updated to the current version and that's all I can do right now, right
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jonathon
Posts: 2609
Joined: Fri Jan 27, 2017 10:04 am

Re: unable to access library

Post by jonathon »

hi,

there's no problem with the library at the moment. what exactly is the error message?

jonathon
GU1423
Posts: 3
Joined: Wed May 18, 2022 1:16 pm

Re: unable to access library

Post by GU1423 »

I also get the same error message as stated at the beginning when I want to access the library:

[SSL:CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1076)

Also I get an error message when trying to download directly from the website (https://www.jamovi.org/library.html).

Thanks for looking into it!
GU1423
Posts: 3
Joined: Wed May 18, 2022 1:16 pm

Re: unable to access library

Post by GU1423 »

The website library is working again.
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jonathon
Posts: 2609
Joined: Fri Jan 27, 2017 10:04 am

Re: unable to access library

Post by jonathon »

that's a helpful error message.

what version of jamovi?

jonathon
GU1423
Posts: 3
Joined: Wed May 18, 2022 1:16 pm

Re: unable to access library

Post by GU1423 »

Thanks for the quick reply.
The error appears when I use the solid version 2.2.5.0 or the current 2.3.9.0.
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reason180
Posts: 269
Joined: Mon Jul 24, 2017 4:56 pm

Re: unable to access library

Post by reason180 »

Currently this error is happening on some computers and for only some users:
"[SSL: CERTIFICATE_VERIFIED_FAILED] certificate verified filed: certificate has expired (_ssl.c:1076)"
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jonathon
Posts: 2609
Joined: Fri Jan 27, 2017 10:04 am

Re: unable to access library

Post by jonathon »

hi,

thanks for letting us know. i'm trying to figure out what's going on here. everything is configured correctly, and the error message really doesn't make sense. so i'm slightly at a loss.

jonathon
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