Server message & jamovi quitting unexpectedly

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brianne.collins
Posts: 1
Joined: Sat Mar 21, 2020 7:06 pm

Server message & jamovi quitting unexpectedly

Post by brianne.collins »

I am having quite a few problems with jamovi today. It first began when trying to open an existing dataset and jamovi would quit unexpectedly, freeze, and/or showed a blank screen. After quite a few tries, I then decided to try updating my version (I last updated my version in early January). As instructed, I downloaded the 1.2x series because I am using Mac OS Catalina.

After downloading and installing the updated version, I'm still having problems. Along with the program quitting several times, now I am also getting a "server message" (see attached image). When I click "close" in the message box, jamovi abruptly quits.

Help please!

Brianne
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Screen Shot 2020-03-21 at 2.04.36 PM.png
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jonathon
Posts: 2622
Joined: Fri Jan 27, 2017 10:04 am

Re: Server message & jamovi quitting unexpectedly

Post by jonathon »

hi, can you run jamovi at the terminal, and see if any error messages are produced?

you can run it with the command /Applications/jamovi.app/Contents/MacOS/jamovi

with thanks
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