Jamovi file loads and screen turns gray

General help and assistance with jamovi. Bug reports can be made at our issues page: https://github.com/jamovi/jamovi/issues . (If you're unsure feel free to discuss it here)
Post Reply
pdeli
Posts: 22
Joined: Thu Mar 19, 2020 3:05 pm

Jamovi file loads and screen turns gray

Post by pdeli »

Hello,

This issue started to occur a few months ago: a jamovi data file opens and suddenly the whole window turns gray and the content invisible/unreachable/unusable.

So, I went on to create minute files of the same research when I "felt" it would reach breaking point. The issue seems to be independent of the size of the data files because I had this issue with files of half a MB and now with a file of 3.4 MB (which obviously worked earlier).

Any ideas on what to do?

----

Material used:
  • macOS Catalina, version 10.15.7 (19H524)
  • Jamovi version 1.6.13.0 and 1.6.14.0
Best regards,
pdeli

P.s.: As I don't have the right to post the file, I made a video of what happens, but Jamovi Forum won't let me upload .mov or .mp4 files. Is there an acceptable format?

++++
User avatar
jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Jamovi file loads and screen turns gray

Post by jonathon »

upload to youtube, and post the youtube link?

jonathon
pdeli
Posts: 22
Joined: Thu Mar 19, 2020 3:05 pm

Re: Jamovi file loads and screen turns gray

Post by pdeli »

I shared the file on wetransfer: https://we.tl/t-LBp7NnU3y4
(file expires in a week ≈ 2021.02.17)

Please tell me if you got it.

Regards,
pdeli

++++
User avatar
jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Jamovi file loads and screen turns gray

Post by jonathon »

hi,

that is unusual. i've not seen that before. can you see if it happens with the cloud version?

https://cloud.jamovi.org

we're probably going to need a data file which does this, before we'll be able to solve it.

cheers

jonathon
Post Reply