Jamovi won't open?

General help and assistance with jamovi. Bug reports can be made at our issues page: https://github.com/jamovi/jamovi/issues . (If you're unsure feel free to discuss it here)

by bxcondream » Thu Mar 25, 2021 5:36 pm

Hi,

I'm a student and use Jamovi for one of my statistics modules. Despite working fine the since installation, today I have encountered an error with Jamovi. I cannot get the software to open at all, even after uninstalling and reinstalling. I have also contacted my university's IT department who could not fix the issue, even after taking remote control of my laptop. It is on their recommendation that I post to this forum. Is this a known issue, and if so, how do I go about fixing this?

Thanks,

Rebecca
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by seol » Sun Mar 28, 2021 3:10 am

If your error message appears "unable to open" in WIN10, you have to format your computer and reinstall jamovi. It'll fix it.

Cheers
Seol
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by jonathon » Fri Apr 02, 2021 10:29 pm

hi rebecca,

it's hard to know what has happened to your computer. i'd suggest using the cloud version as a work around:

https://cloud.jamovi.org

kind regards

jonathon
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