Cannot open Jamovi

General help and assistance with jamovi. Bug reports can be made at our issues page: https://github.com/jamovi/jamovi/issues . (If you're unsure feel free to discuss it here)
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Elaine
Posts: 2
Joined: Thu Sep 09, 2021 7:44 pm

Cannot open Jamovi

Post by Elaine »

When I try to open Jamovi, it just shows "unable to open" and "runtime error.
Each version shows the same. (1.6.23 and 2.0.0)
What can I do to solve this problem?
Thank you!
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jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Cannot open Jamovi

Post by jonathon »

hi elaine,

do you have any virus scanning software? it seems virus scanners can interfere with jamovi.

cheers

jonathon
Elaine
Posts: 2
Joined: Thu Sep 09, 2021 7:44 pm

Re: Cannot open Jamovi

Post by Elaine »

jonathon wrote:hi elaine,

do you have any virus scanning software? it seems virus scanners can interfere with jamovi.

cheers

jonathon
Hi Jonathon,
I closed the virus scanning software, but Jomovi cannot open either. It showed the same error.
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jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Cannot open Jamovi

Post by jonathon »

i'm not sure what the issue could be. you may need to use the cloud version:

https://cloud.jamovi.org

kind regards

jonathon
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