unable to access library

General help and assistance with jamovi. Bug reports can be made at our issues page: https://github.com/jamovi/jamovi/issues . (If you're unsure feel free to discuss it here)
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reason180
Posts: 274
Joined: Mon Jul 24, 2017 4:56 pm

Re: unable to access library

Post by reason180 »

Thanks. Here's a screen shot . . .
543.png
543.png (89.2 KiB) Viewed 778 times
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jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: unable to access library

Post by jonathon »

thanks. we'll push out a 2.3.11 shortly, and this should fix it. i think the problem stems with windows, and can probably be fixed with windows updates ... but obviously that's not a good enough solution. i'm shipping a full set of certs with jamovi now, and we're taking control of the ssl certs ourselves.

with thanks

jonathon
mcfibb
Posts: 1
Joined: Wed Jun 22, 2022 11:11 pm

Re: unable to access library

Post by mcfibb »

Hi there -- this error is still occurring with the most recent version (2.3.13). Same issue as the previous post with the screenshot. Is this a firewall issue or a Windows issue? I haven't encountered this problem on my Mac.

Thanks,
McFibb

EDIT: Sideloading app results in all being labeled as "Incompatible".
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jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: unable to access library

Post by jonathon »

can i be extra double certain that the error message is exactly the same, by asking you to provide a screenshot?

for the versions from this page [https://www.jamovi.org/library.html] you'll need to be using the 2.2 series.

with thanks
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