Unable to access Jamovi library

General help and assistance with jamovi. Bug reports can be made at our issues page: https://github.com/jamovi/jamovi/issues . (If you're unsure feel free to discuss it here)
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bayuknusantara
Posts: 6
Joined: Sat Oct 30, 2021 4:11 am

Unable to access Jamovi library

Post by bayuknusantara »

Hello, my name is Bayu

I am having troubles accessing jamovi library. I get the message:

[SSL: CERTIFICATE_VERIFIED_FAILED] certificate verified filed: certificate has expired (_ssl.c:1076)

Could you please to help? I'm currently using Jamovi version 2.2.2. Thank you
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jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Unable to access Jamovi library

Post by jonathon »

hmm, this is an unexpected error. what OS are you using (windows, macos)?

with thanks
bayuknusantara
Posts: 6
Joined: Sat Oct 30, 2021 4:11 am

Re: Unable to access Jamovi library

Post by bayuknusantara »

I'm using Windows 10 in my laptop.
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jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Unable to access Jamovi library

Post by jonathon »

something peculiar happened with our web host. could you try again? i think i've resolved the issue. thanks for reporting.

jonathon
bayuknusantara
Posts: 6
Joined: Sat Oct 30, 2021 4:11 am

Re: Unable to access Jamovi library

Post by bayuknusantara »

I can access the library now. Thanks a lot.
akmurray
Posts: 9
Joined: Thu Feb 04, 2021 6:10 pm

Re: Unable to access Jamovi library

Post by akmurray »

I'm a faculty member and my students are reporting the same error message that the user reported in October. I am not seeing that error. I'm asking them what OS and version they are using, but I'm concerned because I have 50 students trying to access Snow Cluster for an assignment due tomorrow.
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jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Unable to access Jamovi library

Post by jonathon »

what version of jamovi are you using? this is quite the riddle, because everything appears to be configured correctly, and no version of jamovi that i have access to exhibits this problem.

jonathon
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