Jamovi won't open (Connection lost)
Re: Jamovi won't open (Connection lost)
Program Files
Re: Jamovi won't open (Connection lost)
OK, can you install the latest 0.8.1.13 version of jamovi, and launch it in debug mode (there should be a jamovi debug option available from the start menu).
when this starts up, can you try launching python. you just type 'python' (no quotes) and hit enter.
if python starts successfully, it will end with >>>, but it may throw an (informative) error message.
with thanks
when this starts up, can you try launching python. you just type 'python' (no quotes) and hit enter.
if python starts successfully, it will end with >>>, but it may throw an (informative) error message.
with thanks
Re: Jamovi won't open (Connection lost)
I just installed the latest version, followed your instructions, and got the following message:
C:\Program Files\jamovi 0.8.1.13\bin>python
Python 3.5.2 (v3.5.2:4def2a2901a5, Jun 25 2016, 22:18:55) []MSC v.1900 64 bit (AMD64)] on win32
Type "help", "copyright", "credits" or "license" for more information.
>>>
I'm also still getting the same error message when I try to open the new version.
C:\Program Files\jamovi 0.8.1.13\bin>python
Python 3.5.2 (v3.5.2:4def2a2901a5, Jun 25 2016, 22:18:55) []MSC v.1900 64 bit (AMD64)] on win32
Type "help", "copyright", "credits" or "license" for more information.
>>>
I'm also still getting the same error message when I try to open the new version.
Re: Jamovi won't open (Connection lost)
great. thanks for doing all this.
could you see if there are any windows updates you could apply?
with thanks
could you see if there are any windows updates you could apply?
with thanks
Re: Jamovi won't open (Connection lost)
Just checked and Windows is completely up to date.
Re: Jamovi won't open (Connection lost)
Do you have any more suggestions? It is still not working on my work computer and I would like to be able to access it at work.
Cheers.
Cheers.
Re: Jamovi won't open (Connection lost)
hi,
sorry this is quite a tricky one. we've successfully dissected all sorts of issues stemming from inconsistent behaviours on windows, etc. but this seems to be a new one.
let me just try a couple of things now.
with thanks
jonathon
sorry this is quite a tricky one. we've successfully dissected all sorts of issues stemming from inconsistent behaviours on windows, etc. but this seems to be a new one.
let me just try a couple of things now.
with thanks
jonathon
Re: Jamovi won't open (Connection lost)
could you bring up the jamovi debug terminal, and this time run:
jamovi --py-debug
this will log to a file in your user/home directory (it will tell you where). could you send us this file?
with thanks
jamovi --py-debug
this will log to a file in your user/home directory (it will tell you where). could you send us this file?
with thanks
Re: Jamovi won't open (Connection lost)
thanks. that helps me narrow things down.
i'll add some additional debugging stuff to the next release, which will hopefully bring us a bit closer.
with thanks
i'll add some additional debugging stuff to the next release, which will hopefully bring us a bit closer.
with thanks