Runtime error on Windows

General help and assistance with jamovi. Bug reports can be made at our issues page: https://github.com/jamovi/jamovi/issues . (If you're unsure feel free to discuss it here)
Post Reply
JLu
Posts: 8
Joined: Fri May 14, 2021 5:29 am

Runtime error on Windows

Post by JLu »

Dea jamovi team,

I am teaching jamovi in my class. Some students cannot run jamovi on their Windows system, seeing a notification displaying "Runtime error". Are there any ways to fix this problem? Thanks.
Snapshot.jpg
Snapshot.jpg (54.26 KiB) Viewed 1135 times
J. Lu
User avatar
jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Runtime error on Windows

Post by jonathon »

hi,

i think that's an issue with electron that we're waiting on a fix for.

https://github.com/electron/electron/issues/33997

workarounds are to change to a username which only contains english/ascii characters, or use the cloud version.

jonathon
User avatar
jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Runtime error on Windows

Post by jonathon »

actually, another option is to access jamovi debug mode (you should find an option for it under the start menu), then change the code page with the following command:

chcp 65001

before start jamovi with the command

jamovi

cheers

jonathon
JLu
Posts: 8
Joined: Fri May 14, 2021 5:29 am

Re: Runtime error on Windows

Post by JLu »

Thanks for replying. :-)
Post Reply