[SOLVED] Problems getting started

General help and assistance with jamovi. Bug reports can be made at our issues page: https://github.com/jamovi/jamovi/issues . (If you're unsure feel free to discuss it here)
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jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Problems getting started

Post by jonathon »

hi CSC,

it's possible that these entries in your path are causing the issue:

Code: Select all

D:\Apps\Rtools\bin;D:\Apps\Rtools\gcc-4.6.3\bin;d:\apps\Rtools\mingw_64\bin;
i have done things in a way which *should* prevent these from interfering, but it's possible there's something is leaking through.

could you try removing these items from your path, and seeing if that fixes it?

with thanks
CSC
Posts: 11
Joined: Wed Feb 22, 2017 2:50 am

Re: Problems getting started

Post by CSC »

Hi Jonathon,

Sadly it crashed again. Here is the last error messages:
jamovi

version: 0.0.0

cli: 0.0.0
ports: 12492, 12493, 12494
Engine process terminated with exit code 3221225512




ERROR:jamovi:Engine process terminated with exit code 3221225512




Engine process terminated with exit code 3221225512




ERROR:jamovi:Engine process terminated with exit code 3221225512
And my recent setting:
ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\pid\AppData\Roaming
CommonProgramFiles=C:\Program Files\Common Files
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
CommonProgramW6432=C:\Program Files\Common Files
COMPUTERNAME=SC-SURFACE
ComSpec=C:\WINDOWS\system32\cmd.exe
CYGWIN=mintty
HOMEDRIVE=C:
HOMEPATH=\Users\pid
LOCALAPPDATA=C:\Users\pid\AppData\Local
LOGONSERVER=\\SC-SURFACE
NUMBER_OF_PROCESSORS=4
OS=Windows_NT
Path=C:\ProgramData\Oracle\Java\javapath;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;D:\Apps\python2\;D:\Apps\python2\Scripts;D:\Apps\OpenSSH\bin;D:\Apps\WinSCP\;D:\Apps\Git\cmd;D:\Apps\Skype\Phone\;C:\Users\pid\AppData\Local\Microsoft\WindowsApps;
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=AMD64
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 78 Stepping 3, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=4e03
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
ProgramFiles(x86)=C:\Program Files (x86)
ProgramW6432=C:\Program Files
PROMPT=$P$G
PSModulePath=C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\
PUBLIC=C:\Users\Public
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\Users\pid\AppData\Local\Temp
TMP=C:\Users\pid\AppData\Local\Temp
USERDOMAIN=SC-SURFACE
USERDOMAIN_ROAMINGPROFILE=SC-SURFACE
USERNAME=XXXXXX
USERPROFILE=C:\Users\pid
windir=C:\WINDOWS
Thanks.
linde
Posts: 1
Joined: Mon Feb 27, 2017 8:15 am

Re: Problems getting started

Post by linde »

Hi,

I'm having the same problem as pitto -- no window for jamovi pops up, even though it supposedly is open. My error looks very similar to his after running

/Applications/jamovi.app/Contents/MacOS/jamovi

in terminal, and I also don't get any error/output if I run

env | grep PYTHON

Any updates on how to fix this?

If it helps, I'm running OS X Yosemite 10.10.5.

Thanks!
User avatar
jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Problems getting started

Post by jonathon »

hey linde, and/or pito.

could i send you guys a special debug version, which will produce more output, and hopefully help us figure out what's going on?

could you drop us a line at contact <at> jamovi.org ?

with thanks
User avatar
jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Problems getting started

Post by jonathon »

OK, this issue is fixed in the 0.7.0.6 !
CSC
Posts: 11
Joined: Wed Feb 22, 2017 2:50 am

Re: [SOLVED] Problems getting started

Post by CSC »

Hi,

0.8.1.11 is working smoothly in my laptop. I'll test this version in the computer room where no computer is able to run jamovi.

Thanks!
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