[SOLVED] MacOS jamovi immediately crashes
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- Posts: 4
- Joined: Thu Mar 23, 2017 2:30 pm
[SOLVED] MacOS jamovi immediately crashes
Dear all,
I tried to run jamovi on MacOS 10.12.3 (16D32)
As the title says: If I start jamovi, the main window opens briefly just to crash with the message
"Connection lost
The processing engine has ended unexpectedly.
This jamovi window will now close down. Sorry for the inconvenience.
If you could report your experiences to the jamovi team, that would be appreciated."
After running it from the terminal, I got these error codes:
jamovi
version: 0.0.0
cli: 0.0.0
ports: 51611, 51612, 51613
dyld: Library not loaded: @rpath/libnanomsg.5.0.0.dylib
Referenced from: /Applications/jamovi.app/Contents/bin/jamovi-engine
Reason: image not found
dyld: Library not loaded: @rpath/libnanomsg.5.0.0.dylib
Referenced from: /Applications/jamovi.app/Contents/bin/jamovi-engine
Reason: image not found
dyld: Library not loaded: @rpath/libnanomsg.5.0.0.dylib
Referenced from: /Applications/jamovi.app/Contents/bin/jamovi-engine
Reason: image not found
Engine process terminated with exit code -6
ERROR:jamovi:Engine process terminated with exit code -6
Engine process terminated with exit code -6
Engine process terminated with exit code -6
ERROR:jamovi:Engine process terminated with exit code -6
ERROR:jamovi:Engine process terminated with exit code -6
Any idea what to do?
Cheers,
Truenewbie
I tried to run jamovi on MacOS 10.12.3 (16D32)
As the title says: If I start jamovi, the main window opens briefly just to crash with the message
"Connection lost
The processing engine has ended unexpectedly.
This jamovi window will now close down. Sorry for the inconvenience.
If you could report your experiences to the jamovi team, that would be appreciated."
After running it from the terminal, I got these error codes:
jamovi
version: 0.0.0
cli: 0.0.0
ports: 51611, 51612, 51613
dyld: Library not loaded: @rpath/libnanomsg.5.0.0.dylib
Referenced from: /Applications/jamovi.app/Contents/bin/jamovi-engine
Reason: image not found
dyld: Library not loaded: @rpath/libnanomsg.5.0.0.dylib
Referenced from: /Applications/jamovi.app/Contents/bin/jamovi-engine
Reason: image not found
dyld: Library not loaded: @rpath/libnanomsg.5.0.0.dylib
Referenced from: /Applications/jamovi.app/Contents/bin/jamovi-engine
Reason: image not found
Engine process terminated with exit code -6
ERROR:jamovi:Engine process terminated with exit code -6
Engine process terminated with exit code -6
Engine process terminated with exit code -6
ERROR:jamovi:Engine process terminated with exit code -6
ERROR:jamovi:Engine process terminated with exit code -6
Any idea what to do?
Cheers,
Truenewbie
Re: MacOS jamovi immediately crashes
Are you running the latest version of jamovi (0.7.2.1)?
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- Posts: 4
- Joined: Thu Mar 23, 2017 2:30 pm
Re: MacOS jamovi immediately crashes
Thanks for the quick reply.
It's the version I downloaded today from jamovi.org, and the dmg was jamovi-0.7.2.1.dmg. So, yes, I do.
It's the version I downloaded today from jamovi.org, and the dmg was jamovi-0.7.2.1.dmg. So, yes, I do.
Re: MacOS jamovi immediately crashes
Can you check whether the previous version works for you. You can download that one from: https://www.jamovi.org/downloads/jamovi-0.7.1.6.dmg.
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- Posts: 4
- Joined: Thu Mar 23, 2017 2:30 pm
Re: MacOS jamovi immediately crashes
Sorry, link to 0.7.1.6.dmg is dead
Downloaded 0.7.0.0 and that version does not crash.
Downloaded 0.7.0.0 and that version does not crash.
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- Posts: 1
- Joined: Thu Mar 23, 2017 3:25 pm
Re: MacOS jamovi immediately crashes
I have just downloaded MacOS jamovi for the first time and it crashes with the same codes just reported. Not a fluke on his system.
Re: MacOS jamovi immediately crashes
Thanks for letting us know! I reverted the download link for the MacOS version to the previous version (0.7.0.6, you can download it here: https://www.jamovi.org/downloads/jamovi-0.7.0.6.dmg). We'll work on a fix for the 0.7.2 version of jamovi
@truenewbie, yeah that was the wrong link, sorry about that.
@truenewbie, yeah that was the wrong link, sorry about that.
Re: MacOS jamovi immediately crashes
hey guys,
sorry for the inconvenience. the new 0.7.2.2 fixes the issue:
https://www.jamovi.org/downloads/jamovi-0.7.2.2.dmg
it hurts a bit when your shiny new release doesn't work as expected!
jonathon
sorry for the inconvenience. the new 0.7.2.2 fixes the issue:
https://www.jamovi.org/downloads/jamovi-0.7.2.2.dmg
it hurts a bit when your shiny new release doesn't work as expected!
jonathon
Re: MacOS jamovi immediately crashes
Same crash on Windows 10 with the same message, both for version 0.7.2.1 and 0.7.0.0.
Re: MacOS jamovi immediately crashes
hi xxming,
on windows it would be a different issue. there's some dll interference issue which affects a small number of users which we haven't got to the bottom of.
could you run, at the dos prompt, the command, and send us the output?
with thanks
on windows it would be a different issue. there's some dll interference issue which affects a small number of users which we haven't got to the bottom of.
could you run, at the dos prompt, the
Code: Select all
set
with thanks