HI,
Jamovi 0.7.5.2 appears to install ok on my Windows 10 PC, but when I try to start it, I get a " connection lost. Jamovi-engine.exe stops working. The processing engine has ended unexpectedly. " error. My computer is 64-bit. Any suggestions for this error?
[SOLVED] jamovi 0.7.5.2 can't be normal executed on Win 10
Re: jamovi 0.7.5.2 can't be normal executed on Win 10 PC
using jamovi Debug, the message is:
C:\Program Files\jamovi 0.7.5.2\bin>jamovi.exe
jamovi
version: 0.0.0
cli: 0.0.0
ports: 52960, 52961, 52962
Engine process terminated with exit code 255
ERROR:jamovi:Engine process terminated with exit code 255
Engine process terminated with exit code 255
cleaning up: 080722cd-8bca-4c3e-bda5-8eaf70ff6df2
ERROR:jamovi:Engine process terminated with exit code 255
INFO:jamovi:cleaning up: 080722cd-8bca-4c3e-bda5-8eaf70ff6df2
Exception in thread Thread-2:
Traceback (most recent call last):
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\threading.py", line 914, in _bootstrap_inner
self.run()
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\threading.py", line 862, in run
self._target(*self._args, **self._kwargs)
File "C:\Program Files\jamovi 0.7.5.2\Resources\jamovi\server\jamovi\server\instance.py", line 69, in run
instance.close()
File "C:\Program Files\jamovi 0.7.5.2\Resources\jamovi\server\jamovi\server\instance.py", line 156, in close
self._em.stop()
File "C:\Program Files\jamovi 0.7.5.2\Resources\jamovi\server\jamovi\server\enginemanager.py", line 250, in stop
self._engines[index].stop()
File "C:\Program Files\jamovi 0.7.5.2\Resources\jamovi\server\jamovi\server\enginemanager.py", line 100, in stop
self._socket.send(message.SerializeToString())
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\site-packages\nanomsg\__init__.py", line 396, in send
_nn_check_positive_rtn(wrapper.nn_send(self.fd, msg, flags))
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\site-packages\nanomsg\__init__.py", line 63, in _nn_check_positive_rtn
raise NanoMsgAPIError()
nanomsg.NanoMsgAPIError: Bad file descriptor
C:\Program Files\jamovi 0.7.5.2\bin>pause
C:\Program Files\jamovi 0.7.5.2\bin>jamovi.exe
jamovi
version: 0.0.0
cli: 0.0.0
ports: 52960, 52961, 52962
Engine process terminated with exit code 255
ERROR:jamovi:Engine process terminated with exit code 255
Engine process terminated with exit code 255
cleaning up: 080722cd-8bca-4c3e-bda5-8eaf70ff6df2
ERROR:jamovi:Engine process terminated with exit code 255
INFO:jamovi:cleaning up: 080722cd-8bca-4c3e-bda5-8eaf70ff6df2
Exception in thread Thread-2:
Traceback (most recent call last):
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\threading.py", line 914, in _bootstrap_inner
self.run()
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\threading.py", line 862, in run
self._target(*self._args, **self._kwargs)
File "C:\Program Files\jamovi 0.7.5.2\Resources\jamovi\server\jamovi\server\instance.py", line 69, in run
instance.close()
File "C:\Program Files\jamovi 0.7.5.2\Resources\jamovi\server\jamovi\server\instance.py", line 156, in close
self._em.stop()
File "C:\Program Files\jamovi 0.7.5.2\Resources\jamovi\server\jamovi\server\enginemanager.py", line 250, in stop
self._engines[index].stop()
File "C:\Program Files\jamovi 0.7.5.2\Resources\jamovi\server\jamovi\server\enginemanager.py", line 100, in stop
self._socket.send(message.SerializeToString())
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\site-packages\nanomsg\__init__.py", line 396, in send
_nn_check_positive_rtn(wrapper.nn_send(self.fd, msg, flags))
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\site-packages\nanomsg\__init__.py", line 63, in _nn_check_positive_rtn
raise NanoMsgAPIError()
nanomsg.NanoMsgAPIError: Bad file descriptor
C:\Program Files\jamovi 0.7.5.2\bin>pause
Re: jamovi 0.7.5.2 can't be normal executed on Win 10 PC
hi hcc1974,
thanks for getting in touch. unfortunately, this is a bug which affects a very small number of users, and so far we haven't been able to reproduce it
we haven't had access to a computer which has this issue.
so, for the time being, there's not a lot we can do if you use a different computer, it will probably work fine (though i appreciate that's a pretty lame solution).
sorry for the inconvenience. i'll let you know if we figure it out.
jonathon
thanks for getting in touch. unfortunately, this is a bug which affects a very small number of users, and so far we haven't been able to reproduce it
we haven't had access to a computer which has this issue.
so, for the time being, there's not a lot we can do if you use a different computer, it will probably work fine (though i appreciate that's a pretty lame solution).
sorry for the inconvenience. i'll let you know if we figure it out.
jonathon
-
- Posts: 3
- Joined: Thu Jul 20, 2017 1:00 pm
Re: jamovi 0.7.5.2 can't be normal executed on Win 10 PC
Also similar problem in windows 10. As soon as Jamovi is loaded, error messages are popped up saying "jamovi-engine has stopped working"
Is it possibly related to python version mismatch? On my computer python 3.6 is installed already (Anaconda version).
Thanks
=======================================================================
Debug message is as follows
jamovi
version: 0.0.0
cli: 0.0.0
ports: 9220, 9221, 9222
Engine process terminated with exit code 3221225512
ERROR:jamovi:Engine process terminated with exit code 3221225512
Engine process terminated with exit code 255
Engine process terminated with exit code 255
ERROR:jamovi:Engine process terminated with exit code 255
ERROR:jamovi:Engine process terminated with exit code 255
Exception ignored in: <finalize object at 0x1c77f080250; dead>
Traceback (most recent call last):
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\weakref.py", line 519, in __call__
return info.func(*info.args, **(info.kwargs or {}))
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\tempfile.py", line 797, in _cleanup
_shutil.rmtree(name)
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\shutil.py", line 488, in rmtree
return _rmtree_unsafe(path, onerror)
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\shutil.py", line 378, in _rmtree_unsafe
_rmtree_unsafe(fullname, onerror)
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\shutil.py", line 383, in _rmtree_unsafe
onerror(os.unlink, fullname, sys.exc_info())
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\shutil.py", line 381, in _rmtree_unsafe
os.unlink(fullname)
PermissionError: [WinError 5] Access is denied: 'C:\\Users\\Ansel\\AppData\\Local\\Temp\\tmpc1nv7yh1\\e9b01692-e25d-4415-a36a-2bae6dc0a049\\buffer'
Is it possibly related to python version mismatch? On my computer python 3.6 is installed already (Anaconda version).
Thanks
=======================================================================
Debug message is as follows
jamovi
version: 0.0.0
cli: 0.0.0
ports: 9220, 9221, 9222
Engine process terminated with exit code 3221225512
ERROR:jamovi:Engine process terminated with exit code 3221225512
Engine process terminated with exit code 255
Engine process terminated with exit code 255
ERROR:jamovi:Engine process terminated with exit code 255
ERROR:jamovi:Engine process terminated with exit code 255
Exception ignored in: <finalize object at 0x1c77f080250; dead>
Traceback (most recent call last):
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\weakref.py", line 519, in __call__
return info.func(*info.args, **(info.kwargs or {}))
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\tempfile.py", line 797, in _cleanup
_shutil.rmtree(name)
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\shutil.py", line 488, in rmtree
return _rmtree_unsafe(path, onerror)
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\shutil.py", line 378, in _rmtree_unsafe
_rmtree_unsafe(fullname, onerror)
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\shutil.py", line 383, in _rmtree_unsafe
onerror(os.unlink, fullname, sys.exc_info())
File "C:\Program Files\jamovi 0.7.5.2\bin\lib\shutil.py", line 381, in _rmtree_unsafe
os.unlink(fullname)
PermissionError: [WinError 5] Access is denied: 'C:\\Users\\Ansel\\AppData\\Local\\Temp\\tmpc1nv7yh1\\e9b01692-e25d-4415-a36a-2bae6dc0a049\\buffer'
Re: jamovi 0.7.5.2 can't be normal executed on Win 10 PC
i don't think it's a python issue.
more recently i did encounter something that *could* be responsible. we should push out a release within a week which might fix it.
but yeah, it's tricky to solve issues that we haven't been able to reproduce
more recently i did encounter something that *could* be responsible. we should push out a release within a week which might fix it.
but yeah, it's tricky to solve issues that we haven't been able to reproduce
-
- Posts: 3
- Joined: Thu Jul 20, 2017 1:00 pm
Re: jamovi 0.7.5.2 can't be normal executed on Win 10 PC
One thing for sure is that older versions also produced the same error. I have to think that fundamental problems lie deep down in the codebase.
Thanks....
Thanks....
Re: jamovi 0.7.5.2 can't be normal executed on Win 10 PC
> I have to think that fundamental problems lie deep down in the codebase.
i would phrase this slightly differently:
"there remains an obscure corner-case issue which affects a very small number of people, and appears to be windows specific [and the developers are very keen to fix]"
jonathon
i would phrase this slightly differently:
"there remains an obscure corner-case issue which affects a very small number of people, and appears to be windows specific [and the developers are very keen to fix]"
jonathon
Re: jamovi 0.7.5.2 can't be normal executed on Win 10 PC
OK! this should be fixed in the latest 0.8.1.11 version of jamovi
thanks to all who contributed information!
jonathon
thanks to all who contributed information!
jonathon