[SOLVED] jamovi 0.7.2.1 won't open on Win 10 PC

General help and assistance with jamovi. Bug reports can be made at our issues page: https://github.com/jamovi/jamovi/issues . (If you're unsure feel free to discuss it here)
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coronal
Posts: 2
Joined: Fri Mar 24, 2017 9:52 am

[SOLVED] jamovi 0.7.2.1 won't open on Win 10 PC

Post by coronal »

Hi,

Jamovi 0.7.2.1 appears to install ok on my Windows 10 PC, but when I try to start it, I get a "This app can't run on your PC. To find a version for your PC, check with the software publisher" error. Any suggestions?

Thanks.
wachelke
Posts: 1
Joined: Fri Mar 24, 2017 5:29 pm

Re: jamovi 0.7.2.1 won't open on Win 10 PC

Post by wachelke »

Something similar happens to me. I downloaded the installer, clicked it, it seems that the software is loading, but nothing happens...

Later I tried downloading and extracting the .zip file, but once I try to execute the app, samething, seems to be loading, but to no avail.

My system is also Win 10.
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jonathon
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Re: jamovi 0.7.2.1 won't open on Win 10 PC

Post by jonathon »

hi coronal,

can you check that your computer is 64-bit, and not 32-bit? we don't provide a 32-bit version at present.

with thanks
coronal
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Joined: Fri Mar 24, 2017 9:52 am

Re: jamovi 0.7.2.1 won't open on Win 10 PC

Post by coronal »

Ah, my PC is indeed 32-bit - that must be the issue. Sorry I didn't realise jamovi required 64-bit. Thanks anyway!
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jonathon
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Re: jamovi 0.7.2.1 won't open on Win 10 PC

Post by jonathon »

no worries. we've added a check to the installer, so it will tell you at install time.

hopefully we'll be able to support 32-bit in the future.
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seol
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Re: jamovi 0.7.2.1 won't open on Win 10 PC

Post by seol »

Do you have a plan to release 32 bit version? We are really waiting 32 bit version. ^^
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jonathon
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Re: jamovi 0.7.2.1 won't open on Win 10 PC

Post by jonathon »

hi seol,

unfortunately not. at the moment we're focused on implementing all the features for a 1.0 release. it might be possible to provide a 32-bit version in the future, but the more time goes on, the more and more marginalized 32-bit installations become.

for us to add 32-bit support, it would probably require someone financially sponsoring its development.

sorry i haven't better news

jonathon
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