Error in medmod (Exit code: 3221225725)

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by edukms7 » Fri May 24, 2019 7:54 am

Hello,

I have a problem with conducting mediation and moderation analysis.
When I click the medmod button, a few minutes later the JAMOVI stopped with the following message.

"An unexpected error has occurred, and jamovi must now close.

Engine process terminated

Exit code: 3221225725"

Please help me.....

I attached the error message.

error message.PNG
error message.PNG (7.34 KiB) Viewed 469 times


Thank you for your help in advance!
edukms7
 
Posts: 2
Joined: Thu May 23, 2019 8:22 am

by jonathon » Fri May 24, 2019 7:57 am

hi,

this is probably to do with you having a username with international characters in it. this isn't normally an issue, but sometimes R has trouble locating packages in paths with international characters.

try shutting down jamovi, then move the medmod directory from:

C:\Users\username\AppData\Roaming\jamovi\modules

to

C:\Program files\jamovi 0.9.x.x\Resources\modules

and see if that fixes the issue.

cheers

jonathon
User avatar
jonathon
 
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Joined: Fri Jan 27, 2017 10:04 am

by edukms7 » Fri May 24, 2019 8:26 am

I fix it!

Many thanks for your kind help :)

Have a nice day!

Kim
edukms7
 
Posts: 2
Joined: Thu May 23, 2019 8:22 am

by Jinuk Kim » Thu Sep 05, 2019 12:55 am

Hello, Jonathan!!

I also got the similar problem with my laptop so tried to fix it according to your guide.

I found the error code when trying to run the multilevel analysis.

But I couldn't find the folder named "mixed model".

Right after I locate the variable into the cluster variable, it stopped running and was closed.

Could you help with this problem??

Many thanks in advance!!
Jinuk Kim
 
Posts: 1
Joined: Thu Sep 05, 2019 12:45 am


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