Cannot access library

mlalonde · Post by **mlalonde** » Thu Jul 27, 2023 7:56 pm

Just installed version 2.3.28 of Jamovi and cannot access the library. I'm getting the following error: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl:c:1076)

I on MS office 2016. I am brand new to Janovi, so it could be operator error, but do you have any recommendations on how to resolve this?

Post by **jonathon** » Thu Jul 27, 2023 10:00 pm

i think this means there's something amiss with your network. try connecting to the internet over a mobile hotspot, or go to a different network, and see if that fixes it.

jonathon

Post by **jonathon** » Fri Jul 28, 2023 4:47 am

i've committed some changes that should make the error messages a bit more detailed in the future -- so it should make it clearer what's going on.

cheers

mlalonde · Post by **mlalonde** » Fri Jul 28, 2023 12:36 pm

thanks - i'll give it a try.

jamovi