Hi,
I have installed the latest jamovi in the classroom. However, no client computers (boot from remote HD) could open the jamovi.
Below link is the log of Process Monitor I got from a computer. Wish this help fix the bug.
https://www.dropbox.com/s/jgxn1mxy6ae4c ... e.PML?dl=0
Sau-Chin Chen
[RESOLVED] Crash in computers classroom
Re: Crash in computers classroom
thanks sau-chin. we'll take a look.
jonathon
jonathon
Re: Crash in computers classroom
hi sau-chin,
i notice the provided log file is from jamovi 0.8.1.13. i introduced some changes to unicode handling in jamovi 0.8.1.15, which may have fixed this issue.
could you try the latest version of jamovi and see if that fixes it?
with thanks
i notice the provided log file is from jamovi 0.8.1.13. i introduced some changes to unicode handling in jamovi 0.8.1.15, which may have fixed this issue.
could you try the latest version of jamovi and see if that fixes it?
with thanks
Re: Crash in computers classroom
Hi Jonathon
I installed 0.8.3.0 in the computer then jamovi crashed again.
Here is the LOG I got:
https://www.dropbox.com/s/l5me66rix0f39 ... e.PML?dl=0
best,
Sau-Chin
I installed 0.8.3.0 in the computer then jamovi crashed again.
Here is the LOG I got:
https://www.dropbox.com/s/l5me66rix0f39 ... e.PML?dl=0
best,
Sau-Chin
Re: Crash in computers classroom
thanks sau-chin,
could you try starting the jamovi debug terminal (should be available from the start menu), and then enter into the terminal
jamovi --debug
that *may* produce an error message. if it doesn't, could you try running it again with:
jamovi --py-debug
also, could you describe the 'crash' a bit more? perhaps send us a screenshot of what happens?
thanks for your help.
jonathon
could you try starting the jamovi debug terminal (should be available from the start menu), and then enter into the terminal
jamovi --debug
that *may* produce an error message. if it doesn't, could you try running it again with:
jamovi --py-debug
also, could you describe the 'crash' a bit more? perhaps send us a screenshot of what happens?
thanks for your help.
jonathon
Re: Crash in computers classroom
Hi Jonathon,
The clip of the crashed jamovi was saved in https://osf.io/8q7p5/. The debug log was in https://osf.io/xrg4k/.
thanks,
Sau-Chin
The clip of the crashed jamovi was saved in https://osf.io/8q7p5/. The debug log was in https://osf.io/xrg4k/.
thanks,
Sau-Chin
Re: Crash in computers classroom
thanks. could you give us a bit of a translation of the electron error message
with thanks
jonathon
with thanks
jonathon
Re: Crash in computers classroom
Hi Jonathon,
It said "Electron was shut down". The following message means "Due to some problems, this program is crashed. Windows will close this program."
This is what I got when I opened jamovi in these computers.
best,
Sau-Chin
It said "Electron was shut down". The following message means "Due to some problems, this program is crashed. Windows will close this program."
This is what I got when I opened jamovi in these computers.
best,
Sau-Chin
Re: Crash in computers classroom
*groan* ... that looks like an electron crash, which is largely outside of our control
we'll try a newer version of electron in the next release. i'll keep you posted.
with thanks
we'll try a newer version of electron in the next release. i'll keep you posted.
with thanks
Re: Crash in computers classroom
OK, we've updated electron in the latest 0.8.4 release.
could you see if it fixes the issue?
with thanks
could you see if it fixes the issue?
with thanks