Jamovi not running on macos Sequoia

[mooneater]

Dear Jamovi team,

We are running against fences when trying to get Jamovi to work on a M1 MacBook Air (2020), running macos Sequoia (15.4.1).
When running Jamovi from the terminal, it provides the following error:

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cannot find system Renviron
Fatal error: unable to open the base package

A quick google reveals that the following terminal command should resolve this:

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echo export R_HOME=$(R RHOME) >> ~/.zshenv   

However, after this command, Jamovi now segfaults:

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zsh: segmentation fault  /Applications/jamovi.app/Contents/MacOS/jamovi-engine

How to get Jamovi up and working? Thanks a lot in advance!

[jonathon]

can you tell us if there's anything special about this mac? is it running a special security layer?

its very rare (unheard of) to have issues like this under recent versions of macOS, so i'm wondering what might be different.

check you're using the 2.6 series of jamovi

jonathon

[mooneater]

can you tell us if there's anything special about this mac? is it running a special security layer?

its very rare (unheard of) to have issues like this under recent versions of macOS, so i'm wondering what might be different.

check you're using the 2.6 series of jamovi

jonathon

It is a fresh install, we just bought the macbook (second hand). It was entirely clean.

We, by mistake, first tried the intel 2.6 installer, but after that didn't work, we removed that and downloaded the 2.6.44 version.

[jonathon]

you could try the 2.3.28 and see if that works (on the download page).

jonathon

[mooneater]

you could try the 2.3.28 and see if that works (on the download page).

jonathon

2.3.28 is unfortunately x64 only, but also doesn't start due to that macOS can not verify it's correctness (or something):

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_LSOpenURLsWithCompletionHandler() failed with error -128 for the files /Applications/jamovi.app/Contents/MacOS/jamovi and /Applications/jamovi.app/Contents/MacOS/jamovi-engine.

Then, trying 2.6.26_arm64 again, it now gives:

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zsh: trace trap  /Applications/jamovi.app/Contents/MacOS/jamovi

Is this something due to me modifying the .zshenv file?
Although - double checking, this trace trap also occurs after deleting the .zshenv file...

[jonathon]

hi,

this is all unusual. but yes, i couldn't see modifying the ~/.zshenv file helping the situation.

i would try removing jamovi, and attempting a clean installation of it. if that doesn't work, i'm not sure what the problem is here. i develop and use jamovi under macOS sequoia without issue, so it's surprising this is coming up.

if we wait, some other people might report that they are experiencing a similar problem, and perhaps a pattern will emerge as to when this is a problem.

in the mean time, i'd suggest you use the cloud version instead:

https://cloud.jamovi.org

sorry i don't have better news.

jonathon