Jamovi opens blank

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nasimpian
Posts: 4
Joined: Fri Oct 26, 2018 9:50 am

[RESOLVED] Re: Jamovi opens blank

Post by nasimpian »

Hi everyone,

Im facing a problem right after installing either the ''current version'' or the ''solid'' one. While starting it always shows me the same message ''Unable to open, system cannot find the path specified'' The same message occurs whenever I try to open either a csv or omv file. It doesn't even open its own ''example'' files. Another observation is that the left side on the starting page is blank; where there should be little boxes and columns like ''excel programm''. If Jonathan or anyone else could help me, I would really appreciate it!
Thank you!!!
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jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Jamovi opens blank

Post by jonathon »

hi,

probably the only way we can move forward here, is if we can get access to your computer using team viewer or similar.

if that would be possible, could you drop us a line at contact@jamovi.org

with thanks
nasimpian
Posts: 4
Joined: Fri Oct 26, 2018 9:50 am

Re: Jamovi opens blank

Post by nasimpian »

Yes jonathan sure,
that would be great!
thank you!!!
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jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Jamovi opens blank

Post by jonathon »

Fixed in the 0.9.5.7
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jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Jamovi opens blank

Post by jonathon »

hi,

could you try the 0.9.5.7?

with thanks
perez
Posts: 1
Joined: Mon Nov 05, 2018 2:44 pm

Re: Jamovi opens blank

Post by perez »

jonathon wrote:hi,

could you try the 0.9.5.7?

with thanks
Hi, Jamovi opens blank in my computer after installing 9.5.8 version. I do not know what to do, never works on my computer. Any solutions? thanks
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jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Jamovi opens blank

Post by jonathon »

hi perez,

probably the only way forward will be for us to get access to your computer with something like teamviewer. if that would be possible, drop us a line at contact <at> jamovi.org

kind regards

jonathon
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