Hello, I am trying to write my bachelor's thesis but Jamovi keeps shutting down. Yesterday it worked just fine but today I can only work for about 30 seconds until the message " Connection lost. An unexpected error occurred and Jamovi has to shut down." appears.
I am working on a Windows 7 Laptop.
Connection lost- unexpected Error
Re: Connection lost- unexpected Error
hi bananaberries,
does it shut down in response to you doing something, or does it just happen when you start it up? between starting it up, and it shutting down, does it work normally?
what you can do is start jamovi in debug mode and see if any error messages are produced (you'll find jamovi debug in the start menu)
it sounds like a windows issue.
with thanks
jonathon
does it shut down in response to you doing something, or does it just happen when you start it up? between starting it up, and it shutting down, does it work normally?
what you can do is start jamovi in debug mode and see if any error messages are produced (you'll find jamovi debug in the start menu)
it sounds like a windows issue.
with thanks
jonathon
Re: Connection lost- unexpected Error
I also have this problem on my Windows machine. It only happens when my computer goes into sleep mode (i.e., after I leave it for a while and it hibernates due to inactivity). I assume there is no fix for this at the moment?
Re: Connection lost- unexpected Error
the hiberation issue is a different issue.
https://github.com/jamovi/jamovi/issues/866
unfortunately this issue isn't reproducible in virtual machine, so it requires a different member of our team to look into it. this can take a bit longer.
cheers
jonathon
https://github.com/jamovi/jamovi/issues/866
unfortunately this issue isn't reproducible in virtual machine, so it requires a different member of our team to look into it. this can take a bit longer.
cheers
jonathon