Hi,
Since last few weeks, I wasn't able to get on to cloud version of Jamovi. I am wondering if it is down permanently or any plan to be back on in near future? Please let me know.
Thanks,
Simon
Is cloud version of Jamovi down at the moment?
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- Posts: 2
- Joined: Tue Oct 20, 2020 3:32 pm
Re: Is cloud version of Jamovi down at the moment?
hi simon,
the cloud version is occasionally taken offline, but it is running at the moment and has been for the last few days. if you're having issues with it, you can post us a screenshot of what's happening for you.
cheers
jonathon
the cloud version is occasionally taken offline, but it is running at the moment and has been for the last few days. if you're having issues with it, you can post us a screenshot of what's happening for you.
cheers
jonathon
Re: Is cloud version of Jamovi down at the moment?
Hi Jonathon,
I'm having the same issue - it seems to fire up, briefly complains of having lost contact with the server, and then changes to what appears in the image below. I can't tell if it is an error code as the writing is too small. This happens across all browsers.
Cheers
Paul
I'm having the same issue - it seems to fire up, briefly complains of having lost contact with the server, and then changes to what appears in the image below. I can't tell if it is an error code as the writing is too small. This happens across all browsers.
Cheers
Paul
Last edited by Bobafett on Tue Oct 20, 2020 10:03 pm, edited 1 time in total.
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- Posts: 2
- Joined: Tue Oct 20, 2020 3:32 pm
Re: Is cloud version of Jamovi down at the moment?
Thanks Bobafett. That's exactly what happens.
Re: Is cloud version of Jamovi down at the moment?
Hi, Jonathon.
I confirm what has already been reported by others and it has been happening for a few days and even now.
A quick connection lost message pops up and then it all nails a sad gray like in the screenshot. Cheers,
Maurizio
I confirm what has already been reported by others and it has been happening for a few days and even now.
A quick connection lost message pops up and then it all nails a sad gray like in the screenshot. Cheers,
Maurizio
Last edited by MAgojam on Wed Oct 21, 2020 9:55 am, edited 3 times in total.
Re: Is cloud version of Jamovi down at the moment?
thanks guys,
it works fine for me under firefox, but i am able to reproduce the issue under chrome. i'll do some digging.
kind regards
jonathon
it works fine for me under firefox, but i am able to reproduce the issue under chrome. i'll do some digging.
kind regards
jonathon
Re: Is cloud version of Jamovi down at the moment?
Hi, Jonathon.jonathon wrote:it works fine for me under firefox, but i am able to reproduce the issue under chrome. i'll do some digging.
Yes, I can confirm that it works on the same PC with FireFox, but not with Gogle Chrome and Microsoft Edge. Thanks and best regards.
Maurizio
I update here, after Paul's last post, to confirm that I have not encountered any problems with FireFox.
Last edited by MAgojam on Wed Oct 21, 2020 9:58 am, edited 1 time in total.
Re: Is cloud version of Jamovi down at the moment?
Whilst it does fire up in Firefox, I can't actually do anything as the variables windows are blanked out when running any analyses. I notice that it has been updated to 1.6.4?
Cheers
Paul
Cheers
Paul
Re: Is cloud version of Jamovi down at the moment?
i've pushed a fix. let me know how you get on.
cheers
jonathon
cheers
jonathon
Re: Is cloud version of Jamovi down at the moment?
Hi Jonathon.
I have tried again with Google Chrome and Microsoft Edge and have not encountered any problems.
Works well.
Can you share what you considered the problem, on which you intervened?
Thanks as always and best regards.
Maurizio
I have tried again with Google Chrome and Microsoft Edge and have not encountered any problems.
Works well.
Can you share what you considered the problem, on which you intervened?
Thanks as always and best regards.
Maurizio