Hi,
I just installed the latest version of jamovi (0.8.1.12) onto a Windows 10 computer and get the following message whenever I try to open it:
Connection lost
The processing engine has ended unexpectedly.
This jamovi window will now close down. Sorry for the inconvenience
Any idea what might be the issue? Thanks.
Jamovi won't open (Connection lost)
Re: Jamovi won't open (Connection lost)
hi,
can you tell me the full version of windows that you're using, i.e. windows 10, build 43523.
and whether you're running windows in a language other than english.
with thanks
can you tell me the full version of windows that you're using, i.e. windows 10, build 43523.
and whether you're running windows in a language other than english.
with thanks
Re: Jamovi won't open (Connection lost)
Hi Jonathon,
I'm using Windows 10, build 15063.786 in English.
I'm using Windows 10, build 15063.786 in English.
Re: Jamovi won't open (Connection lost)
hi,
could you try this slightly earlier version and see if it has the same issue?:
https://www.jamovi.org/downloads/jamovi ... -win64.exe
with thanks
could you try this slightly earlier version and see if it has the same issue?:
https://www.jamovi.org/downloads/jamovi ... -win64.exe
with thanks
Re: Jamovi won't open (Connection lost)
I downloaded the earlier version but still get the same message when I open it.
Re: Jamovi won't open (Connection lost)
thanks,
could you try installing this, and see if that fixes it?
https://www.microsoft.com/en-us/downloa ... x?id=48145
with thanks
could you try installing this, and see if that fixes it?
https://www.microsoft.com/en-us/downloa ... x?id=48145
with thanks
Re: Jamovi won't open (Connection lost)
Hi Jonathon, I installed the program but am still getting the same error message.
cheers.
cheers.
Re: Jamovi won't open (Connection lost)
Hi,
Can you tell me where you have installed it to?
It's possible there's an issue with the program path containing international characters.
Also, are you running windows in a language other than english?
With thanks
Jonathon
Can you tell me where you have installed it to?
It's possible there's an issue with the program path containing international characters.
Also, are you running windows in a language other than english?
With thanks
Jonathon
Re: Jamovi won't open (Connection lost)
Oddly, I can't see where Windows Visual C++ is installed (looking for it in a search doesn't bring it up). However, I do know it has been installed because if I go to the uninstaller in Control Panel, it lists it as a program which has been installed.
The Windows I'm using is only in English.
Thanks.
The Windows I'm using is only in English.
Thanks.
Re: Jamovi won't open (Connection lost)
sorry, i mean where jamovi is installed to
with thanks
with thanks