Plots taking a long time to load

General help and assistance with jamovi. Bug reports can be made at our issues page: https://github.com/jamovi/jamovi/issues . (If you're unsure feel free to discuss it here)
Quint
Posts: 10
Joined: Wed Sep 14, 2022 1:53 pm

Re: Plots taking a long time to load

Post by Quint »

Hello Jonathon,

The table is displayed right away, but the "spinning circle" runs for quite a while before the plots are displayed.
User avatar
jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Plots taking a long time to load

Post by jonathon »

one thing you could do is press F9 (you may need to click on the blue bar along the top first for this to register). this will bring up the browser dev tools. if you navigate to the networking tab, then perform an analysis, i would be interested to see a video of how the http requests progress.

failing all this, we are happy to sell you an inexpensive subscription to our cloud service.

https://www.jamovi.org/cloud.html

jonathon
Quint
Posts: 10
Joined: Wed Sep 14, 2022 1:53 pm

Re: Plots taking a long time to load

Post by Quint »

When I press F9 I get an error message:

Server message: Engine process terminated Exit Code: None.

That probably doesn't help with the troubleshooting much ;)
User avatar
jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Plots taking a long time to load

Post by jonathon »

oh, sorry, i mean F10

you'll get something like the following. above the read line is just the jamovi UI, but below it are requests for the images. from the analysis. to the right is the time course.

cheers

jonathon
Attachments
Screen Shot 2022-10-29 at 11.32.35.png
Screen Shot 2022-10-29 at 11.32.35.png (1.07 MiB) Viewed 1280 times
Quint
Posts: 10
Joined: Wed Sep 14, 2022 1:53 pm

Re: Plots taking a long time to load

Post by Quint »

More bad news... When I Press F10, the browser dev tools load up but when I click on the networking tab, I get a blank white page. I tested this in Azure and on my local test computer...Same thing.
User avatar
jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Plots taking a long time to load

Post by jonathon »

hmm ...

you could try running jamovi with the `--debug` flag ... this will produce three additional windows, representing the background engine processes (which perform the analyses), it would be interesting to see if there's any informative output appearing in one of these.

kind regards
steve_o_85
Posts: 1
Joined: Sun Feb 05, 2023 9:14 pm

Re: Plots taking a long time to load

Post by steve_o_85 »

Was this ever resolved, we are experiancing the same provblem from Azure VM desktops. The only way these will work is if you run as an admin.
Post Reply