The latest Cloud version 2.4 cannot download (save) files to a local PC.

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tshigeki
Posts: 3
Joined: Thu Jul 13, 2023 1:01 am

The latest Cloud version 2.4 cannot download (save) files to a local PC.

Post by tshigeki »

Hi,
I appreciate to thank all of you for developing this wonderful statistical software called JAMOVI. I would like to report a problem with the local file saving function of the Cloud version. I am using the cloud version of JAMOVI on a PC at my university under Windows 10 in Japanese environment, and since the 2.4 update, I am unable to save files. I used to be able to save the file in the download folder, but now it says "saved" with a random name, but the file is not downloaded and saved.
I hope this message will be the basis for improvement.

With thanks,
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jonathon
Posts: 2627
Joined: Fri Jan 27, 2017 10:04 am

Re: The latest Cloud version 2.4 cannot download (save) files to a local PC.

Post by jonathon »

hi,

thanks for letting us know. i'll start work on this right away.

with thanks
tshigeki
Posts: 3
Joined: Thu Jul 13, 2023 1:01 am

Re: The latest Cloud version 2.4 cannot download (save) files to a local PC.

Post by tshigeki »

Hi, Jonathon.
Thanks for your reply. I appreciate your willingness to work on repairing.

with thanks,
User avatar
jonathon
Posts: 2627
Joined: Fri Jan 27, 2017 10:04 am

Re: The latest Cloud version 2.4 cannot download (save) files to a local PC.

Post by jonathon »

OK, its fixed now. thanks for your patience.

jonathon
tshigeki
Posts: 3
Joined: Thu Jul 13, 2023 1:01 am

Re: The latest Cloud version 2.4 cannot download (save) files to a local PC.

Post by tshigeki »

Hi,
I see that you have already fixed it.
Thanks, Jonathon!
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