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Re: OSX Monterrey server error - Jamovi 2.6.0

Posted: Mon Feb 24, 2025 6:02 am
by jonathon
thanks for your efforts here.

> Called up the Terminal and entered Application/jamovi.app/Contents/MacOS/jamovi

so two things.

1. it needs to begin with a / i.e. /Applications/jamovi.app/Contents/MacOS/jamovi
2. if it's called 'jamovi 2' in your applications folder, you'll want to call:

/Applications/jamovi\ 2.app/Contents/MacOS/jamovi

(note the use of the backslash to escape the space before the 2).

jonathon

Re: OSX Monterrey server error - Jamovi 2.6.0

Posted: Fri Feb 28, 2025 4:55 pm
by Tlight
Ok, here you go:

Traceback (most recent call last):
File "/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/_core/__init__.py", line 23, in <module>

from . import multiarray
File "/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/_core/multiarray.py", line 10, in <module>
from . import overrides
File "/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/_core/overrides.py", line 7, in <module>
from numpy._core._multiarray_umath import (
ImportError: dlopen(/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/_core/_multiarray_umath.cpython-311-darwin.so, 0x0002): Symbol not found: (_cblas_caxpy$NEWLAPACK$ILP64)
Referenced from: '/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/_core/_multiarray_umath.cpython-311-darwin.so'
Expected in: '/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/__init__.py", line 114, in <module>
from numpy.__config__ import show_config
File "/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/__config__.py", line 4, in <module>
from numpy._core._multiarray_umath import (
File "/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/_core/__init__.py", line 49, in <module>
raise ImportError(msg)
ImportError:

IMPORTANT: PLEASE READ THIS FOR ADVICE ON HOW TO SOLVE THIS ISSUE!

Importing the numpy C-extensions failed. This error can happen for
many reasons, often due to issues with your setup or how NumPy was
installed.

We have compiled some common reasons and troubleshooting tips at:

https://numpy.org/devdocs/user/troubles ... error.html

Please note and check the following:

* The Python version is: Python3.11 from "/Applications/jamovi2.app/Contents/MacOS/python"
* The NumPy version is: "2.2.3"

and make sure that they are the versions you expect.
Please carefully study the documentation linked above for further help.

Original error was: dlopen(/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/_core/_multiarray_umath.cpython-311-darwin.so, 0x0002): Symbol not found: (_cblas_caxpy$NEWLAPACK$ILP64)
Referenced from: '/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/_core/_multiarray_umath.cpython-311-darwin.so'
Expected in: '/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate'


The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "<frozen runpy>", line 198, in _run_module_as_main
File "<frozen runpy>", line 88, in _run_code
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/__main__.py", line 7, in <module>
from .server import Server
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/server.py", line 12, in <module>
from .clientconnection import ClientConnection
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/clientconnection.py", line 5, in <module>
from .session import NoSuchInstanceException
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/session.py", line 15, in <module>
from .instance import Instance
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/instance.py", line 19, in <module>
from .instancemodel import InstanceModel
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/instancemodel.py", line 14, in <module>
from .transform import Transform
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/transform.py", line 6, in <module>
from .compute import Parser
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/compute/__init__.py", line 13, in <module>
from .transmogrifier import Transmogrifier
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/compute/transmogrifier.py", line 7, in <module>
from .nodes import Call
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/compute/nodes.py", line 19, in <module>
from . import functions
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/compute/functions.py", line 9, in <module>
from numpy import quantile
File "/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/__init__.py", line 119, in <module>
raise ImportError(msg) from e
ImportError: Error importing numpy: you should not try to import numpy from
its source directory; please exit the numpy source tree, and relaunch
your python interpreter from there.

Failed to start (1)

Sorry you had to go through a Terminal tutorial with me to get the results above. And I hope this helps you out. And, yes, I did miss your initial reply. Sorry about that too. Now I'll go back to the Rosetta version of 2.6.25 until there's a fix. That seems to work just fine and I don't have any projects going right now.

Thanks for taking the time to try to get this bug fixed. Like mario said, you're a hero.

Re: OSX Monterrey server error - Jamovi 2.6.0

Posted: Sat Mar 01, 2025 8:04 am
by jonathon
hmm, this looks like a breaking change in numpy.

could you try the 2.6.19 and tell me if this is still an issue?

https://www.jamovi.org/downloads/jamovi ... -arm64.dmg

with thanks

Re: OSX Monterrey server error - Jamovi 2.6.0

Posted: Sat Mar 01, 2025 8:08 am
by jonathon
could you also provide me the macOS version you're running? i'll probably end up reporting this to numpy, so that information will be handy.

with thanks

Re: OSX Monterrey server error - Jamovi 2.6.0

Posted: Sat Mar 01, 2025 5:01 pm
by Tlight
Sure. It's OSX 12.7.4. and my Python is 3.13.

Re: OSX Monterrey server error - Jamovi 2.6.0

Posted: Sat Mar 01, 2025 5:04 pm
by Tlight
Just tried 2.6.19 and got the mario error again. Sorry.

Re: OSX Monterrey server error - Jamovi 2.6.0

Posted: Sun Mar 02, 2025 6:15 am
by jonathon
OK, i think i got it. can you try 2.6.26?

with thanks

jonathon

Re: OSX Monterrey server error - Jamovi 2.6.0

Posted: Sun Mar 02, 2025 11:35 pm
by Tlight
It worked!!

Apparently. Again, all I got was for the app to boot as version 2.6.25. I haven't tried it with any data yet, but I'm betting that isn't the problem now that the thing goes ahead and comes up.

Thanks, Jonathon

Re: OSX Monterrey server error - Jamovi 2.6.0

Posted: Mon Mar 03, 2025 1:45 am
by Tlight
Sorry, I meant 2.6.26. There was a mixup own my end. I have way too many dmgs in my downloads folder. But 2.6.26 works.

Re: OSX Monterrey server error - Jamovi 2.6.0

Posted: Mon Mar 03, 2025 3:59 am
by jonathon
Awesome! Thanks so much for your help. I've pushed out the 2.6.26 through our downloads page.

Appreciate you taking the time to go back and forth on this one.

Jonathon