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Re: Jamovi won't open (Connection lost)

Posted: Sat Mar 23, 2019 7:16 pm
by Ter069
When I get to the file, it says an expected error has occurred and engine process is shutting down. Any suggestions?

Re: Jamovi won't open (Connection lost)

Posted: Sat Mar 23, 2019 11:28 pm
by jonathon
hi,

you can try disabling any virus checkers or security software, if that doesn't work, can you provide the error message in full?

with thanks

Re: Jamovi won't open (Connection lost)

Posted: Tue Apr 09, 2019 6:17 pm
by RickCarlsson
A college has the same problem on his Windows 10 laptop. It used to work fine and suddenly jamovi can’t load datasets anymore. The datasets open fine in jamovi on other computers.

Re: Jamovi won't open (Connection lost)

Posted: Tue Apr 09, 2019 6:19 pm
by RickCarlsson
Also this:

Re: Jamovi won't open (Connection lost)

Posted: Tue Apr 09, 2019 6:23 pm
by RickCarlsson
Sorry for many posts, but I need to add this. We cannot turn antivirus off because that’s the IT departments area and they will not let us do that. We’re replacing SPSS department wide starting this fall after a lot of push from me, so we need to solve this ;) Any help is much appreciated and I’ll help anyway I can.

Re: Jamovi won't open (Connection lost)

Posted: Tue Apr 09, 2019 11:29 pm
by jonathon
hi rick,

there's an issue with opening files in jamovi 0.9.6.4 that were created in 0.9.6.1, 2, 3

if you update to a newer version, the problem is fixed.

sorry for the inconvenience

cheers

Re: Jamovi won't open (Connection lost)

Posted: Thu Apr 11, 2019 6:27 pm
by RickCarlsson
Hmm. Files were made and opened in same version. Uninstalling and installing again helped though. Thanks!