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error no 13
Posted: Thu Feb 04, 2021 5:40 pm
by bcarrollhort
when im trying to save a document from jamovi, i get "error no 13 no permission" message. can someone help?
Re: error no 13
Posted: Thu Feb 04, 2021 9:24 pm
by jonathon
hi,
where are you trying to save the file? it sounds like you might be trying to save to a location that you don't have permissions to. if you can make a small video of what's happening, that will probably be the easiest way we can help.
cheers
jonathon
Re: error no 13
Posted: Fri Feb 05, 2021 10:45 am
by bcarrollhort
jonathon wrote:hi,
where are you trying to save the file? it sounds like you might be trying to save to a location that you don't have permissions to. if you can make a small video of what's happening, that will probably be the easiest way we can help.
cheers
jonathon
I tried to save it to my computer! ill post a screenshot in my replies!
Re: error no 13
Posted: Fri Feb 05, 2021 10:47 am
by bcarrollhort
ths is it
Re: error no 13
Posted: Fri Feb 05, 2021 10:48 pm
by jonathon
hi,
it looks like you're trying to save the file into a resources folder which you don't have permission for. select the browse button (towards the top right), and select somewhere like "Documents" or some location where you'd like to save it.
cheers
jonathon