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Jamovi file loads and screen turns gray

Posted: Wed Feb 10, 2021 7:06 pm
by pdeli
Hello,

This issue started to occur a few months ago: a jamovi data file opens and suddenly the whole window turns gray and the content invisible/unreachable/unusable.

So, I went on to create minute files of the same research when I "felt" it would reach breaking point. The issue seems to be independent of the size of the data files because I had this issue with files of half a MB and now with a file of 3.4 MB (which obviously worked earlier).

Any ideas on what to do?

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Material used:
  • macOS Catalina, version 10.15.7 (19H524)
  • Jamovi version 1.6.13.0 and 1.6.14.0
Best regards,
pdeli

P.s.: As I don't have the right to post the file, I made a video of what happens, but Jamovi Forum won't let me upload .mov or .mp4 files. Is there an acceptable format?

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Re: Jamovi file loads and screen turns gray

Posted: Wed Feb 10, 2021 11:52 pm
by jonathon
upload to youtube, and post the youtube link?

jonathon

Re: Jamovi file loads and screen turns gray

Posted: Thu Feb 11, 2021 9:28 am
by pdeli
I shared the file on wetransfer: https://we.tl/t-LBp7NnU3y4
(file expires in a week ≈ 2021.02.17)

Please tell me if you got it.

Regards,
pdeli

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Re: Jamovi file loads and screen turns gray

Posted: Thu Feb 11, 2021 9:55 am
by jonathon
hi,

that is unusual. i've not seen that before. can you see if it happens with the cloud version?

https://cloud.jamovi.org

we're probably going to need a data file which does this, before we'll be able to solve it.

cheers

jonathon