Page 1 of 1

Engine Process Error 3221335512

Posted: Sat Mar 06, 2021 12:04 pm
by Psytecholi
Hi all,

was wondering whether the above error is a known and fixable issue. This isn't for me, but for one of my students (the vast majority seem to be able to run Jamovi on their systems). They're trying to run it on a Windows laptop (I've directed them to the cloud version for now) - and I'll direct them to the forum if it requires in-depth back and forth.

Many thanks!

Oli

Re: Engine Process Error 3221335512

Posted: Sun Mar 07, 2021 3:05 am
by jonathon
hi oli,

not much we can do here. i'm pretty sure this issue is caused by a bug in windows. i'd direct them to use the cloud version.

cheers

jonathon

Re: Engine Process Error 3221335512

Posted: Mon Mar 08, 2021 11:27 pm
by jonathon
could you have them try installing this, and see if it fixes it?

https://support.microsoft.com/en-us/topic/update-for-universal-c-runtime-in-windows-c0514201-7fe6-95a3-b0a5-287930f3560c

with thanks