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Downloading problem
Posted: Tue Aug 31, 2021 1:32 pm
by Lingwei
Hi. I have downloaded the jamovi with 1.6.23 and 2.0 versions in my laptop (Windows 10) and both of them showed me Unable to open. I was wondering if you could help me.
Thanks
Re: Downloading problem
Posted: Wed Sep 01, 2021 8:28 am
by jonathon
we've not seen this error before lingwei,
you might have to use the cloud version instead:
https://cloud.jamovi.org
cheers
jonathon
Re: Downloading problem
Posted: Wed Sep 01, 2021 4:37 pm
by Lingwei
Thanks. I am using the Cloud version now but I still couldn't download it, which is not a bid deal. However, there is another issue.
It says that couldn't find the service system and IP link as well. Could you please help me out?
Thanks
Re: Downloading problem
Posted: Thu Sep 02, 2021 2:44 pm
by reason180
So you you have system-level permissions to install software onto your computer, downloaded the installer, and then attempted to install it?