Page 1 of 1
Cannot open Jamovi
Posted: Thu Sep 09, 2021 7:50 pm
by Elaine
When I try to open Jamovi, it just shows "unable to open" and "runtime error.
Each version shows the same. (1.6.23 and 2.0.0)
What can I do to solve this problem？
Thank you!
Re: Cannot open Jamovi
Posted: Sat Sep 11, 2021 11:42 pm
by jonathon
hi elaine,
do you have any virus scanning software? it seems virus scanners can interfere with jamovi.
cheers
jonathon
Re: Cannot open Jamovi
Posted: Tue Sep 28, 2021 2:48 am
by Elaine
jonathon wrote:hi elaine,
do you have any virus scanning software? it seems virus scanners can interfere with jamovi.
cheers
jonathon
Hi Jonathon,
I closed the virus scanning software, but Jomovi cannot open either. It showed the same error.
Re: Cannot open Jamovi
Posted: Tue Sep 28, 2021 4:57 am
by jonathon
i'm not sure what the issue could be. you may need to use the cloud version:
https://cloud.jamovi.org
kind regards
jonathon