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Re: unable to access library

Posted: Fri Feb 18, 2022 11:31 am
by abcds
It happened again, I can't access the jamovi library, could you please fix it?

Thank you beforehand!

Re: unable to access library

Posted: Fri Feb 18, 2022 7:45 pm
by codea1991
I am also having issues accessing with the download of the latest editions (both solid and the newest) on a Windows 10 pc. A friend is having the same issue. Thanks very much!!

Re: unable to access library

Posted: Mon May 16, 2022 9:23 am
by jenskaem
unfortunately the same error came up again. I can't access the module library..
I updated to the current version and that's all I can do right now, right

Re: unable to access library

Posted: Mon May 16, 2022 9:27 am
by jonathon
hi,

there's no problem with the library at the moment. what exactly is the error message?

jonathon

Re: unable to access library

Posted: Wed May 18, 2022 1:55 pm
by GU1423
I also get the same error message as stated at the beginning when I want to access the library:

[SSL:CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1076)

Also I get an error message when trying to download directly from the website (https://www.jamovi.org/library.html).

Thanks for looking into it!

Re: unable to access library

Posted: Wed May 18, 2022 2:53 pm
by GU1423
The website library is working again.

Re: unable to access library

Posted: Wed May 18, 2022 11:03 pm
by jonathon
that's a helpful error message.

what version of jamovi?

jonathon

Re: unable to access library

Posted: Thu May 19, 2022 8:51 am
by GU1423
Thanks for the quick reply.
The error appears when I use the solid version 2.2.5.0 or the current 2.3.9.0.

Re: unable to access library

Posted: Fri May 20, 2022 1:23 pm
by reason180
Currently this error is happening on some computers and for only some users:
"[SSL: CERTIFICATE_VERIFIED_FAILED] certificate verified filed: certificate has expired (_ssl.c:1076)"

Re: unable to access library

Posted: Sat May 21, 2022 12:37 am
by jonathon
hi,

thanks for letting us know. i'm trying to figure out what's going on here. everything is configured correctly, and the error message really doesn't make sense. so i'm slightly at a loss.

jonathon