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Re: unable to access library

Posted: Sat May 21, 2022 12:13 pm
by reason180
Thanks. Here's a screen shot . . .
543.png
543.png (89.2 KiB) Viewed 991 times

Re: unable to access library

Posted: Mon May 23, 2022 4:08 am
by jonathon
thanks. we'll push out a 2.3.11 shortly, and this should fix it. i think the problem stems with windows, and can probably be fixed with windows updates ... but obviously that's not a good enough solution. i'm shipping a full set of certs with jamovi now, and we're taking control of the ssl certs ourselves.

with thanks

jonathon

Re: unable to access library

Posted: Wed Jun 22, 2022 11:13 pm
by mcfibb
Hi there -- this error is still occurring with the most recent version (2.3.13). Same issue as the previous post with the screenshot. Is this a firewall issue or a Windows issue? I haven't encountered this problem on my Mac.

Thanks,
McFibb

EDIT: Sideloading app results in all being labeled as "Incompatible".

Re: unable to access library

Posted: Wed Jun 22, 2022 11:37 pm
by jonathon
can i be extra double certain that the error message is exactly the same, by asking you to provide a screenshot?

for the versions from this page [https://www.jamovi.org/library.html] you'll need to be using the 2.2 series.

with thanks