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Certificate Verify Failed

Posted: Fri Oct 22, 2021 12:51 pm
by Mathilde
Hi,
I'm a student, I have to work on Jamovi for my exam but I can't install new models like "scatr". The librabry put me on "Unable to access library". And when I try to do it with sideload, it tells me it's not the good format.
Can anybody can help me, or to fix it
Thaaank you so much, it would save my degree

Re: Certificate Verify Failed

Posted: Fri Oct 22, 2021 3:06 pm
by MAgojam
Hi Mathilde,
let's try to save your degree.
You do not give us information that could be useful, such as your PC's operating system, version of jamovi in use etc., but most likely you are using an older version of jamovi (compared to the current one), since the scart module should already be present, because it installs together with jamovi, without any further steps.
In order not to get stuck, you also have another possible option, which is to use the cloud version: https://cloud.jamovi.org
with jamovi v2.2.2 and scatr v1.2.0 by Ravi Selker.

Cheers,
Maurizio

Re: Certificate Verify Failed

Posted: Tue Oct 26, 2021 11:18 am
by Mathilde
Hi,
Thank you for your answer !!
I'm with a mac OS 10.11.6, I have Jamovi legacy (10.11+) because with my version of mac OS I can't download the solid or the current one.
I'm going to try the cloud version for the moment.
Thank you for all, cheers
Mathilde