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Can't open Jamovi program

Posted: Wed Jan 12, 2022 9:44 pm
by ameliep
Hello,

I have a HP Chromebook and I have installed Jamovi. Nevertheless, when I click on the Jamovi program, I am unable to open it.

Can you help me please ?

Any advice would be much appreciated.

Amelie

Re: Can't open Jamovi program

Posted: Fri Jan 14, 2022 11:02 pm
by jonathon
hi amelie,

you would need to send us a screenshot or similar, so we can see what's going on. you may find it easier to use the cloud version of jamovi:

https://cloud.jamovi.org

cheers

Re: Can't open Jamovi program

Posted: Fri Jan 14, 2022 11:16 pm
by ameliep
Hello Jonathon,

Here is a screenshot when I click on the app. It is just like the app seeks to open but nothing happens..

Thanks for you help,

Re: Can't open Jamovi program

Posted: Fri Jan 14, 2022 11:25 pm
by jonathon
i'm not sure what the issue could be there. jamovi runs on chromebooks under crostini, and this can be a bit hit and miss.

i think you'll need to use the cloud version:

https://cloud.jamovi.org

cheers

Re: Can't open Jamovi program

Posted: Fri Jan 14, 2022 11:41 pm
by ameliep
Oh ok I see.. :(

Thank you very much for your help ! I think there is maybe a problem with this link ? (see the screen)

KR,

Re: Can't open Jamovi program

Posted: Sat Jan 15, 2022 12:09 am
by jonathon
try again sorry.

cheers