Unable to access library

ricclo · Post by **ricclo** » Thu Mar 24, 2022 2:58 pm

Hello,

Thank you for a great project! I have installed jamovi on my work computer (windows 10), which is protected by an intense firewall, and have a problem accessing the library to install modules.

When I press the available modules, I get: "Unable to access library" [Errno 10061] Unknown error".

The IT guys suspect that we need to open some port in the firewall to enable this feature. Hence, my questions: which port/s does jamovi use to access module database and what is the address of database.

Best,
Riccardo

Post by **jonathon** » Fri Mar 25, 2022 12:15 am

library.jamovi.org:443

cheers

mlalonde · Post by **mlalonde** » Thu Jul 20, 2023 4:14 pm

Just installed version 2.3.28 of Jamovi and cannot access the library. I'm getting the following error: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl:c:1076)

I on MS office 2016. I am brand new to Janovi, so it could be operator error, but do you have any recommendations on how to resolve this?

Post by **jonathon** » Thu Jul 20, 2023 11:29 pm

hi,

this is an old thread. could i get you to post a new topic?

with thanks

jamovi