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Runtime error on Windows

Posted: Thu May 12, 2022 2:08 am
by JLu
Dea jamovi team,

I am teaching jamovi in my class. Some students cannot run jamovi on their Windows system, seeing a notification displaying "Runtime error". Are there any ways to fix this problem? Thanks.
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J. Lu

Re: Runtime error on Windows

Posted: Sat May 14, 2022 1:01 am
by jonathon
hi,

i think that's an issue with electron that we're waiting on a fix for.

https://github.com/electron/electron/issues/33997

workarounds are to change to a username which only contains english/ascii characters, or use the cloud version.

jonathon

Re: Runtime error on Windows

Posted: Sat May 14, 2022 1:02 am
by jonathon
actually, another option is to access jamovi debug mode (you should find an option for it under the start menu), then change the code page with the following command:

chcp 65001

before start jamovi with the command

jamovi

cheers

jonathon

Re: Runtime error on Windows

Posted: Mon May 16, 2022 7:20 am
by JLu
Thanks for replying. :-)