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Re: Plots taking a long time to load

Posted: Tue Oct 25, 2022 4:40 pm
by Quint
Hello Jonathon,

The table is displayed right away, but the "spinning circle" runs for quite a while before the plots are displayed.

Re: Plots taking a long time to load

Posted: Wed Oct 26, 2022 10:21 pm
by jonathon
one thing you could do is press F9 (you may need to click on the blue bar along the top first for this to register). this will bring up the browser dev tools. if you navigate to the networking tab, then perform an analysis, i would be interested to see a video of how the http requests progress.

failing all this, we are happy to sell you an inexpensive subscription to our cloud service.

https://www.jamovi.org/cloud.html

jonathon

Re: Plots taking a long time to load

Posted: Fri Oct 28, 2022 6:20 pm
by Quint
When I press F9 I get an error message:

Server message: Engine process terminated Exit Code: None.

That probably doesn't help with the troubleshooting much ;)

Re: Plots taking a long time to load

Posted: Sat Oct 29, 2022 12:34 am
by jonathon
oh, sorry, i mean F10

you'll get something like the following. above the read line is just the jamovi UI, but below it are requests for the images. from the analysis. to the right is the time course.

cheers

jonathon

Re: Plots taking a long time to load

Posted: Mon Oct 31, 2022 5:55 pm
by Quint
More bad news... When I Press F10, the browser dev tools load up but when I click on the networking tab, I get a blank white page. I tested this in Azure and on my local test computer...Same thing.

Re: Plots taking a long time to load

Posted: Thu Nov 03, 2022 10:46 pm
by jonathon
hmm ...

you could try running jamovi with the `--debug` flag ... this will produce three additional windows, representing the background engine processes (which perform the analyses), it would be interesting to see if there's any informative output appearing in one of these.

kind regards

Re: Plots taking a long time to load

Posted: Sun Feb 05, 2023 9:22 pm
by steve_o_85
Was this ever resolved, we are experiancing the same provblem from Azure VM desktops. The only way these will work is if you run as an admin.