Error in results [no graphs can be seen]

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Joey
Posts: 2
Joined: Mon Nov 21, 2022 9:24 am

Error in results [no graphs can be seen]

Post by Joey »

Hello!
I was using jamovi 2.3.18 to do the ANOVA test, but I couldn't see any result graphs.The result is blank.
And when I run the debug mode,the results are as follows:

Uncaught exception GET /aef63e06-ad67-4f28-be40-bd2d8ee10c1d/2/res/02%20anovaOneW/resources/633a0ee532474e09.png (127.0.0.1)
HTTPServerRequest(protocol='http', host='127.0.0.1:50010', method='GET', uri='/aef63e06-ad67-4f28-be40-bd2d8ee10c1d/2/res/02%20anovaOneW/resources/633a0ee532474e09.png', version='HTTP/1.1', remote_ip='127.0.0.1')
Traceback (most recent call last):
File "C:\Program Files\jamovi 2.3.18.0\bin\Lib/site-packages\tornado\web.py", line 1590, in _execute
result = method(*self.path_args, **self.path_kwargs)
File "jamovi\Resources\jamovi\server\jamovi\server\server.py", line 120, in get
FileNotFoundError: [Errno 2] No such file or directory: 'C:\\Users\\姹熸睙\\AppData\\Local\\Temp\\tmp0ttu8rxv\\970f5c04-9a94-41c9-a249-0044dd0992e9\\aef63e06-ad67-4f28-be40-bd2d8ee10c1d/02 anovaOneW/resources/633a0ee532474e09.png'

Can you please help me solve this problem?

Thank you very much!
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User avatar
jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: Error in results [no graphs can be seen]

Post by jonathon »

hi,

there's a bug in electron which affects a small proportion of people with usernames with asian characters in them. so far we haven't been able to workaround it.

for the time being, i'd suggest the cloud version:

https://www.jamovi.org/cloud.html

cheers
Joey
Posts: 2
Joined: Mon Nov 21, 2022 9:24 am

Re: Error in results [no graphs can be seen]

Post by Joey »

Thanks for your reply! I'll try that later.
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