"Connection lost" error

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efratde
Posts: 3
Joined: Mon Jun 22, 2020 7:23 am

"Connection lost" error

Post by efratde »

On my PC, whenever I wake the computer from idle or sleep, all my open Jamovi sessions pop up the following error:
"Connection lost - An unexpected error has occurred, and Jamovi must now close."
And then force closes the window.
This is a general error, not specific to any one file.
I also use Jamovi on other PCs, and have never encountered this problem before.

Any help would be appreciated :)
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jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: "Connection lost" error

Post by jonathon »

hi,

we've heard of this a couple of times, but we've never been able to find a computer that reproduces the issue - it's quite rare (fortunately, and unfortunately). i don't think there's much we can do at this time unfortunately.

jonathon
efratde
Posts: 3
Joined: Mon Jun 22, 2020 7:23 am

Re: "Connection lost" error

Post by efratde »

Hi again,
it has been a while since I have posted regarding this issue.
Since then I have seen the same problem occur on many other PCs.
I was wondering if there are any updates regarding this issue?
decaux
Posts: 27
Joined: Wed Feb 19, 2020 1:35 pm

Re: "Connection lost" error

Post by decaux »

I regularly get this for a jamovi window that I leave unattended for maybe half an hour or more.
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jonathon
Posts: 2613
Joined: Fri Jan 27, 2017 10:04 am

Re: "Connection lost" error

Post by jonathon »

i've recently been able to find one of these elusive computers which has this issue, so i should be able to push out a fix in the next couple of weeks.

stay tuned.

cheers
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