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Re: Jamovi 0.8.2.2 can´t open and create new
Posted: Thu Mar 01, 2018 12:00 am
by jonathon
sorry jajaja,
i'm really struggling to figure out what's going on here. there's something slightly unusual about your computer, which is preventing jamovi from working, but i can't figure out what it is.
it does sometimes happen in software development, that a particular computer does something unusual.
i'm not sure i can fix this for now.
i'll keep an eye out for additional reports, and hopefully i'll be able to fix it in the future.
sorrry i can't give you a better response at this time
jonathon
Re: Jamovi 0.8.2.2 can´t open and create new
Posted: Thu Mar 01, 2018 4:54 pm
by jajaja
Nevermind. Thank you for you effort!
Re: Jamovi 0.8.2.2 can´t open and create new
Posted: Sun Mar 04, 2018 9:35 pm
by yuna
Hello
I have the exact same problem. I also have to click two times to open jamovi. But when it's open all I see is a blank page without any modules. This was the case for the version 0.8.2.2 but also for the new version 0.8.3.0. My Computer is new (1 month old), Windows 10 home, 64-bit, celeron N3350.
What are the minimum requirements for jamovi?
Re: Jamovi 0.8.2.2 can´t open and create new
Posted: Sun Mar 04, 2018 10:23 pm
by jonathon
hi, could you try creating a jamovi-log.txt file, and sending it in? there's instructions on how to do that earlier in this thread.
with thanks
jonathon
Re: Jamovi 0.8.2.2 can´t open and create new
Posted: Mon Mar 05, 2018 8:40 am
by yuna
Thank you for your help.
Re: Jamovi 0.8.2.2 can´t open and create new
Posted: Mon Mar 05, 2018 11:30 pm
by jonathon
ah, thanks this is very useful.
we'll try and have a new version out soon, with a potential fix.
with thanks
Re: Jamovi 0.8.2.2 can´t open and create new
Posted: Tue Mar 06, 2018 10:00 pm
by jonathon
hi, can you try this version, and see if it fixes the issue?
https://www.jamovi.org/downloads/jamovi ... -win64.exe
with thanks
Re: Jamovi 0.8.2.2 can´t open and create new
Posted: Sat Mar 10, 2018 4:47 pm
by yuna
Hi
I downloaded this new version but I could't install it because it said that I have no authorisation to open the program.
Re: Jamovi 0.8.2.2 can´t open and create new
Posted: Sat Mar 10, 2018 11:30 pm
by jonathon
hi yuna,
i assume you're trying to run this in a "locked down" environment?
could you try the *old* installer (the 0.8.3.0) and see if it gives you the same error? it looks as though there's been a change in policy at your institution, and this is independent of what we've been working on.
as an alternative, you could try the zip file:
https://www.jamovi.org/downloads/jamovi ... -win64.zip
unzip this somewhere, navigate to bin, and run jamovi.exe
(note that where you run it from, can't have international characters in the path, this is a limitation of R)
with thanks
Re: Jamovi 0.8.2.2 can´t open and create new
Posted: Sun Mar 11, 2018 6:32 pm
by yuna
Hello,
I'm sorry, it seems that for some reason my virus scanner has blocked jamovi but now after deactivating it I was able to install the new version.
Now after restarting my computer, jamovi opened after the first click but the page is still blank. I also noticed that in the task manager the program opened three times after only clicking on it once.