jamovi

hi yuna,

thanks for your help.

could you run jamovi --py-debug.txt again, and send us the new jamovi-log.txt?

(before you do, could you restart your computer, and delete the old jamovi-log.txt)

with thanks

Thank you for your help.

OK, we've updated some components in the latest 0.8.4 release of jamovi, and this may fix the issue. could you try it out?

with thanks

Hi,
Unfortunately, it still doesn't work after installing jamovi 0.8.4.0.

could you try with the --py-debug again, and attach the log?

sorry this is so drawn out.

with thanks

jonathon

Hello,

I also have this problem, is there in the meantime a solution for this?
Hopefully you can help me.

Kind regards, Laura

hi laura,

can you tell me:

is this is with the most recent 0.8.6 version?
are you running windows in a language other than english?
do you have international characters in your user name?
are you running in a 'locked down' environment (like a university)?

with thanks

Hi,

Yes, it's version 0.8.6.0
The windows language is English. (First Dutch, but I switched it, delete the previous, downloaded again..)
Euhmm where in my username? I don't think so.. LauraB or something like that..
It's on my own laptop, I bought it 3 months ago..

Hi,
Sorry that it took so long. I downloaded the newest version (0.8.6). Here is the new file.
Could it be a problem with the processor? Because it seems that the others who have the same problem may have the same processor (Intel Celeron N3350).

hi yuna,

thanks so much. i think it's unlikely to be the processor, but i'll investigate that. i think we're getting closer to the issue.

with thanks