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Cannot access library

Posted: Thu Jul 27, 2023 7:56 pm
by mlalonde
Just installed version 2.3.28 of Jamovi and cannot access the library. I'm getting the following error: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl:c:1076)

I on MS office 2016. I am brand new to Janovi, so it could be operator error, but do you have any recommendations on how to resolve this?

Re: Cannot access library

Posted: Thu Jul 27, 2023 10:00 pm
by jonathon
i think this means there's something amiss with your network. try connecting to the internet over a mobile hotspot, or go to a different network, and see if that fixes it.

jonathon

Re: Cannot access library

Posted: Fri Jul 28, 2023 4:47 am
by jonathon
i've committed some changes that should make the error messages a bit more detailed in the future -- so it should make it clearer what's going on.

cheers

Re: Cannot access library

Posted: Fri Jul 28, 2023 12:36 pm
by mlalonde
thanks - i'll give it a try.