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Jamovi open only a white window
Posted: Thu Apr 05, 2018 1:39 pm
by ConstOfLausanne
Hi,
I open Jamovi for the first time on my new computer and i see that.
As report on other bug I must click two time on jamovi to open it.
my configuration:
acer spin one
Win 10 pro 64bit
Re: Jamovi open only a white window
Posted: Sat Apr 07, 2018 1:29 am
by jonathon
hi,
can you tell us if you're running windows in a language other than english, and whether your username has international characters in it?
with thanks
Re: Jamovi open only a white window
Posted: Sat Apr 07, 2018 4:04 pm
by ConstOfLausanne
Hello, I use windows in an oder language (french). My user name contain uppercases
best regards
Re: Jamovi open only a white window
Posted: Tue Apr 10, 2018 10:26 am
by jonathon
hmm. generally the only way we can move forward with these issues is through getting remote access to your computer.
would it be possible for you to give us remote access for a few hours with something like teamviewer?
drop us a line at contact at jamovi.org if this would be possible
with thanks
Re: Jamovi open only a white window
Posted: Wed Apr 18, 2018 6:55 pm
by ConstOfLausanne
hello,
yes it's possible
how do you want to proceed fort the remoot access ?
Re: Jamovi open only a white window
Posted: Thu Apr 19, 2018 1:47 am
by jonathon
hey, drop us an email to contact at jamovi.org
cheers