jamovi

Dear Jamovi team,

We are running against fences when trying to get Jamovi to work on a M1 MacBook Air (2020), running macos Sequoia (15.4.1).
When running Jamovi from the terminal, it provides the following error: A quick google reveals that the following terminal command should resolve this: However, after this command, Jamovi now segfaults: How to get Jamovi up and working? Thanks a lot in advance!

can you tell us if there's anything special about this mac? is it running a special security layer?

its very rare (unheard of) to have issues like this under recent versions of macOS, so i'm wondering what might be different.

check you're using the 2.6 series of jamovi

jonathon

jonathon wrote: ↑Sat May 03, 2025 7:34 am can you tell us if there's anything special about this mac? is it running a special security layer?

its very rare (unheard of) to have issues like this under recent versions of macOS, so i'm wondering what might be different.

check you're using the 2.6 series of jamovi

jonathon

It is a fresh install, we just bought the macbook (second hand). It was entirely clean.

We, by mistake, first tried the intel 2.6 installer, but after that didn't work, we removed that and downloaded the 2.6.44 version.

you could try the 2.3.28 and see if that works (on the download page).

jonathon

jonathon wrote: ↑Mon May 05, 2025 5:11 am you could try the 2.3.28 and see if that works (on the download page).

jonathon

2.3.28 is unfortunately x64 only, but also doesn't start due to that macOS can not verify it's correctness (or something): Then, trying 2.6.26_arm64 again, it now gives: Is this something due to me modifying the .zshenv file?
Although - double checking, this trace trap also occurs after deleting the .zshenv file...

hi,

this is all unusual. but yes, i couldn't see modifying the ~/.zshenv file helping the situation.

i would try removing jamovi, and attempting a clean installation of it. if that doesn't work, i'm not sure what the problem is here. i develop and use jamovi under macOS sequoia without issue, so it's surprising this is coming up.

if we wait, some other people might report that they are experiencing a similar problem, and perhaps a pattern will emerge as to when this is a problem.

in the mean time, i'd suggest you use the cloud version instead:

https://cloud.jamovi.org

sorry i don't have better news.

jonathon

Allright, just to feed back and provide the solution in the end.

After wiping the macbook, and re-installing everything, Jamovi worked as intended (without modifying zsh).
Then, after using the Apple migration service to import data and user profiles from a Windows pc, this caused programs to start breaking, including Jamovi.

In the end, we resorted to wiping the macbook again, and using an external HDD to copy the files...

At least Jamovi now works, and it's not Jamovi's fault

Thanks for all the help, much appreciated!

ah, thanks for coming back to us with the solution!

jonathon