OSX Monterrey server error - Jamovi 2.6.0

General help and assistance with jamovi. Bug reports can be made at our issues page: https://github.com/jamovi/jamovi/issues . (If you're unsure feel free to discuss it here)
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jonathon
Posts: 2840
Joined: Fri Jan 27, 2017 10:04 am

Re: OSX Monterrey server error - Jamovi 2.6.0

Post by jonathon »

thanks for your efforts here.

> Called up the Terminal and entered Application/jamovi.app/Contents/MacOS/jamovi

so two things.

1. it needs to begin with a / i.e. /Applications/jamovi.app/Contents/MacOS/jamovi
2. if it's called 'jamovi 2' in your applications folder, you'll want to call:

/Applications/jamovi\ 2.app/Contents/MacOS/jamovi

(note the use of the backslash to escape the space before the 2).

jonathon
Tlight
Posts: 15
Joined: Mon Jul 22, 2019 4:00 pm

Re: OSX Monterrey server error - Jamovi 2.6.0

Post by Tlight »

Ok, here you go:

Traceback (most recent call last):
File "/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/_core/__init__.py", line 23, in <module>

from . import multiarray
File "/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/_core/multiarray.py", line 10, in <module>
from . import overrides
File "/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/_core/overrides.py", line 7, in <module>
from numpy._core._multiarray_umath import (
ImportError: dlopen(/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/_core/_multiarray_umath.cpython-311-darwin.so, 0x0002): Symbol not found: (_cblas_caxpy$NEWLAPACK$ILP64)
Referenced from: '/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/_core/_multiarray_umath.cpython-311-darwin.so'
Expected in: '/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/__init__.py", line 114, in <module>
from numpy.__config__ import show_config
File "/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/__config__.py", line 4, in <module>
from numpy._core._multiarray_umath import (
File "/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/_core/__init__.py", line 49, in <module>
raise ImportError(msg)
ImportError:

IMPORTANT: PLEASE READ THIS FOR ADVICE ON HOW TO SOLVE THIS ISSUE!

Importing the numpy C-extensions failed. This error can happen for
many reasons, often due to issues with your setup or how NumPy was
installed.

We have compiled some common reasons and troubleshooting tips at:

https://numpy.org/devdocs/user/troubles ... error.html

Please note and check the following:

* The Python version is: Python3.11 from "/Applications/jamovi2.app/Contents/MacOS/python"
* The NumPy version is: "2.2.3"

and make sure that they are the versions you expect.
Please carefully study the documentation linked above for further help.

Original error was: dlopen(/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/_core/_multiarray_umath.cpython-311-darwin.so, 0x0002): Symbol not found: (_cblas_caxpy$NEWLAPACK$ILP64)
Referenced from: '/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/_core/_multiarray_umath.cpython-311-darwin.so'
Expected in: '/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate'


The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "<frozen runpy>", line 198, in _run_module_as_main
File "<frozen runpy>", line 88, in _run_code
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/__main__.py", line 7, in <module>
from .server import Server
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/server.py", line 12, in <module>
from .clientconnection import ClientConnection
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/clientconnection.py", line 5, in <module>
from .session import NoSuchInstanceException
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/session.py", line 15, in <module>
from .instance import Instance
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/instance.py", line 19, in <module>
from .instancemodel import InstanceModel
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/instancemodel.py", line 14, in <module>
from .transform import Transform
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/transform.py", line 6, in <module>
from .compute import Parser
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/compute/__init__.py", line 13, in <module>
from .transmogrifier import Transmogrifier
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/compute/transmogrifier.py", line 7, in <module>
from .nodes import Call
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/compute/nodes.py", line 19, in <module>
from . import functions
File "/Applications/jamovi2.app/Contents/Resources/jamovi/server/jamovi/server/compute/functions.py", line 9, in <module>
from numpy import quantile
File "/Applications/jamovi2.app/Contents/Resources/lib/python3.11/numpy/__init__.py", line 119, in <module>
raise ImportError(msg) from e
ImportError: Error importing numpy: you should not try to import numpy from
its source directory; please exit the numpy source tree, and relaunch
your python interpreter from there.

Failed to start (1)

Sorry you had to go through a Terminal tutorial with me to get the results above. And I hope this helps you out. And, yes, I did miss your initial reply. Sorry about that too. Now I'll go back to the Rosetta version of 2.6.25 until there's a fix. That seems to work just fine and I don't have any projects going right now.

Thanks for taking the time to try to get this bug fixed. Like mario said, you're a hero.
User avatar
jonathon
Posts: 2840
Joined: Fri Jan 27, 2017 10:04 am

Re: OSX Monterrey server error - Jamovi 2.6.0

Post by jonathon »

hmm, this looks like a breaking change in numpy.

could you try the 2.6.19 and tell me if this is still an issue?

https://www.jamovi.org/downloads/jamovi ... -arm64.dmg

with thanks
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jonathon
Posts: 2840
Joined: Fri Jan 27, 2017 10:04 am

Re: OSX Monterrey server error - Jamovi 2.6.0

Post by jonathon »

could you also provide me the macOS version you're running? i'll probably end up reporting this to numpy, so that information will be handy.

with thanks
Tlight
Posts: 15
Joined: Mon Jul 22, 2019 4:00 pm

Re: OSX Monterrey server error - Jamovi 2.6.0

Post by Tlight »

Sure. It's OSX 12.7.4. and my Python is 3.13.
Tlight
Posts: 15
Joined: Mon Jul 22, 2019 4:00 pm

Re: OSX Monterrey server error - Jamovi 2.6.0

Post by Tlight »

Just tried 2.6.19 and got the mario error again. Sorry.
User avatar
jonathon
Posts: 2840
Joined: Fri Jan 27, 2017 10:04 am

Re: OSX Monterrey server error - Jamovi 2.6.0

Post by jonathon »

OK, i think i got it. can you try 2.6.26?

with thanks

jonathon
Tlight
Posts: 15
Joined: Mon Jul 22, 2019 4:00 pm

Re: OSX Monterrey server error - Jamovi 2.6.0

Post by Tlight »

It worked!!

Apparently. Again, all I got was for the app to boot as version 2.6.25. I haven't tried it with any data yet, but I'm betting that isn't the problem now that the thing goes ahead and comes up.

Thanks, Jonathon
Tlight
Posts: 15
Joined: Mon Jul 22, 2019 4:00 pm

Re: OSX Monterrey server error - Jamovi 2.6.0

Post by Tlight »

Sorry, I meant 2.6.26. There was a mixup own my end. I have way too many dmgs in my downloads folder. But 2.6.26 works.
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jonathon
Posts: 2840
Joined: Fri Jan 27, 2017 10:04 am

Re: OSX Monterrey server error - Jamovi 2.6.0

Post by jonathon »

Awesome! Thanks so much for your help. I've pushed out the 2.6.26 through our downloads page.

Appreciate you taking the time to go back and forth on this one.

Jonathon
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