Jamovi 2.3.16.0 Opens as Black Screen

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SuPrPhAtS
Posts: 3
Joined: Tue Oct 18, 2022 10:17 pm

Jamovi 2.3.16.0 Opens as Black Screen

Post by SuPrPhAtS »

This also happens with all the older versions I have installed as well. I have attached a screen shot of the black screen but it is just as you might expect.

If I logon as local administrator the program will open, but if I logon as a standard user it is black screen. This being said, I gave all users modify permissions to the Jamovi folder but unfortunately that didnt work. Any suggestions would be awesome thanks!

B
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Jamovi Black Screen.jpg
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SuPrPhAtS
Posts: 3
Joined: Tue Oct 18, 2022 10:17 pm

Re: Jamovi 2.3.16.0 Opens as Black Screen

Post by SuPrPhAtS »

Other versions I've tried with the same issue:

1.2.27.0
1.6.23.0
2.2.2.0
2.2.5.0
2.3.16.0
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jonathon
Posts: 2848
Joined: Fri Jan 27, 2017 10:04 am

Re: Jamovi 2.3.16.0 Opens as Black Screen

Post by jonathon »

hi,

not sure what the problem is here ... we've certainly never seen it before. a permissions issue of a some sort i would guess. you may need to use the cloud version instead:

https://cloud.jamovi.org

cheers
SuPrPhAtS
Posts: 3
Joined: Tue Oct 18, 2022 10:17 pm

Re: Jamovi 2.3.16.0 Opens as Black Screen

Post by SuPrPhAtS »

Thanks Jonathon. Yeah I have them using the web version right now. Was hoping this would be an easy one for ya! haha thank you.
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